Helping Hands Express Moving & Storage has been helping Floridians move for over 25 years. It is a family-owned and operated business in Jacksonville, known for providing professional moves to any location in the lower 48 states. Whether you’re moving locally or long-distance, Helping Hands will handle the entire process quickly and efficiently so that you can concentrate on settling into your new home or office. Its experienced movers will take care of everything, from packing your belongings and loading them onto the truck to unloading and unwrapping everything at the destination. Helping Hands also maintains secure, climate-controlled facilities if you need a place to store your items. This company offers senior, military, and veteran discounts for all services and does not charge extra for blankets, moving equipment, and furniture disassembly and reassembly. If you are looking for a variety of Jacksonville, FL movers options, feel free to explore more.
Helping Hands Express Moving & Storage
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About Helping Hands Express Moving & Storage
Additional Cities Served: Palm Coast, Jacksonville Beach, St. Marys, Kingsland, St. Augustine, Atlantic Beach, Fernandina BeachShow More >
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Moving Services
- Long-Distance Moves
- Interstate Moving Service
- Intrastate Moving Service
- Packing & Unpacking Service
- Loading and Offloading
- Office Equipment Moving
- Professional Packing and Crating
- Pianos and Gun Safe Moving
- Antique Moving
- All Moving & Packing Supplies
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Helping Hands Express Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Helping Hands Express Moving & Storage is highly regarded for its professional, efficient, and friendly service, with customers frequently expressing satisfaction and recommending the company, despite a few negative reviews about service and handling.
Recent Reviews Mention...
“Sebastian and Humphrey made it the greatest move”
“Awesome staff and great to work with”
“highly recommend this company”
2. Punctuality
Nationwide Average: 8.07/10
Helping Hands Express Moving & Storage generally receives high praise for being on time, though there are a couple of reports of lateness.
Recent Reviews Mention...
“very communicative regarding arrival time”
“had a crew there in 4 hours”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Helping Hands Express Moving & Storage received mixed reviews but is generally perceived as offering reasonable prices and competitive quotes, with several customers noting the absence of hidden fees and better value compared to other companies, despite a few experiences of customers feeling overcharged.
Recent Reviews Mention...
“too expensive”
“reasonable price and no hidden fees”
“cost me twice what it would have someplace else”
4. Communication
Nationwide Average: 7.53/10
Helping Hands Express Moving & Storage generally exhibits exceptional customer interactions, with reviews frequently praising the staff's responsiveness, courteousness, and professionalism; however, there are occasional reports of miscommunication or unmet commitments.
Recent Reviews Mention...
“were very communicative about the move”
“Israel was so helpful and communicative”
“top tier communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Helping Hands Express Moving & Storage experiences polarized customer sentiments with some applauding their transparency and adherence to initial quotes, while others criticize them for unanticipated additional fees and not honoring the original quote.
Recent Reviews Mention...
“no hidden fees”
“add so many fees at the end”
“super transparent with pricing and fees”
6. Speed
Nationwide Average: 8.58/10
Helping Hands Express Moving & Storage generally receives high praise for their fast, efficient, and hardworking moving services, although there are a few mentions of delays.
Recent Reviews Mention...
“Fast moving”
“they were fast”
“fast, efficient”
7. Friendliness
Nationwide Average: 8.91/10
Helping Hands Express Moving & Storage consistently receives highly favorable testimonials for their polite, professional, and extremely friendly staff, showcasing the company's strong commitment to courteous and enjoyable interactions, although there was a single mention of disrespectful behavior.
Recent Reviews Mention...
“Sebastian and Humphrey were amazing”
“Wonderful to work with”
“very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Helping Hands Express Moving & Storage receives overwhelming praise for repeat business, with numerous customers expressing high satisfaction and a strong intent to rehire, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“would recommend them a million times over”
“Great to have for help”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Helping Hands Express Moving & Storage is overwhelmingly praised for its hardworking, experienced, and careful staff, although a few instances mention issues with unprofessional behavior.
Recent Reviews Mention...
“Awesome staff implies professionalism”
“very professional”
“were professional in their conduct”
10. Conflict Handling
Nationwide Average: 4.07/10
Helping Hands Express Moving & Storage demonstrates a mixed record of accountability, with instances of proactive follow-up and rescheduling to address issues, alongside an occurrence of managerial no-shows that detracts from their reliability.
Recent Reviews Mention...
“checked in with my sister after accident before they left”
“scheduled with manager who did not show up”
“owner rescheduled teams to help us”
11. Precision & Care
Nationwide Average: 8.01/10
Helping Hands Express Moving & Storage consistently receives high praise for their careful and respectful handling of belongings, though there were a couple of instances of dissatisfaction regarding damage to items.
Recent Reviews Mention...
“Careful and respectful with my stuff”
“very respectful of the property and took care to wrap everything”
“extremely careful with items”
Customer Insights
Cost: $ 1911.00 from 3 historical data points
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
| Sebastian,Humphrey | they made the move easy and great |
| Sebastian, Nate, Humpary | Shout out for moving me into my new apartment |
| Sebastian, Humphrey | moved more boxes where needed |
| Sebastian, Humphrey, Earl | very respectful and took care to wrap everything well |
| Nate, Jessie, Dan | professional and experienced crew |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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