Liberty Moves is a certified moving company based in Ft. Walton, Florida, with additional locations in the Florida Panhandle, Central Florida, South Florida, and other states such as North Carolina, South Carolina, Kentucky, Georgia, New Jersey, Ohio, and Montana. They offer moving services throughout North America and cater to residential, commercial, educational, healthcare, and laboratory relocations. The company is fully insured, licensed, and bonded, with customer satisfaction as a top priority. If you are considering a move, you might want to check out a list of trusted Pensacola, FL relocation experts. Services offered include packing, unpacking, storage, distribution, and asset management. With hundreds of satisfied customers, Liberty Moves offers free evaluations, competitive pricing, and high-quality service.
Liberty Moves Ft. Walton
About Liberty Moves Ft. Walton
Additional Cities Served: Crestview, Fort Walton Beach, Niceville, Destin, Panama City Beach, Milton, DeFuniak SpringsShow More >
Moving Services
- Residential moving services
- Commercial moving services
- Office & Industrial moving services
- Education Services moving services
- Health Care moving services
- Laboratory moving services
- Storage and Distribution services
- Asset Management services
- Hospitality Services services
- Packing & Unpacking services
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Summarized Review of Liberty Moves Ft. Walton
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Liberty Moves Ft. Walton is overwhelmingly perceived as providing subpar service, marred by professionalism issues, tardiness, and unsatisfactory customer experiences, despite a singular commendation for hardworking staff.
Recent Reviews Mention...
“Extremely professional and affordable”
“excellent job by movers”
“absolute best moving company”
2. Punctuality
Nationwide Average: 8.07/10
Liberty Moves Ft. Walton consistently struggles with timeliness, experiencing multiple instances of late arrivals, cancellations, and poor follow-up, despite one report of prompt service.
Recent Reviews Mention...
“Punctual”
“very punctual”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Liberty Moves Ft. Walton is perceived as significantly overpriced with unexpected charges and distrust regarding financial dealings.
Recent Reviews Mention...
“affordable”
“pricing was competitive to other movers”
“cost significantly more due to last minute change”
4. Communication
Nationwide Average: 7.53/10
Liberty Moves Ft. Walton consistently fails to provide reasonable support and responsiveness, demonstrating issues such as not showing up as promised without notice, ignoring customer attempts to make contact, and mishandling scheduling with little to no clear communication.
Recent Reviews Mention...
“they are responsive”
“hurriedly placed a document to initial”
“Landon was great and extremely responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Liberty Moves Ft. Walton receives criticisms for refusing to offer fair compensation, charging additional fees for a date change, processing payments at higher prices, increasing fees without notification, and charging beyond the initial deposit and quote.
Recent Reviews Mention...
“refused to offer fair compensation”
“charged me again for requesting a date change”
“still waiting on my refund”
6. Speed
Nationwide Average: 8.58/10
Liberty Moves Ft. Walton generally disappointed customers with delays and inability to complete the move as scheduled, despite an instance of finishing relatively quickly after a late start.
Recent Reviews Mention...
“extremely efficient, completed move in half expected time”
“The guys moved us non stop”
“Took extra days to finish packing and loading.”
7. Friendliness
Nationwide Average: 8.91/10
Liberty Moves Ft. Walton generally receives positive feedback about the movers being personable, though there are isolated reports of unprofessional behavior.
Recent Reviews Mention...
“very nice people”
“the movers were friendly”
“were so kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Liberty Moves Ft. Walton generally receives negative feedback, with most customers expressing they would not hire or recommend the company again, although a couple of reviews are exceptionally positive.
Recent Reviews Mention...
“would hire again”
“will definitely use this company again”
“Recommended choice implies would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Liberty Moves Ft. Walton has been consistently criticized for poor professionalism, including not providing contracts, giving customers the run around, owner's unprofessional behavior, and yelling to silence complaints.
Recent Reviews Mention...
“Extremely professional”
“very professional from start to finish”
“organized and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Liberty Moves Ft. Walton has demonstrated a clear reluctance to address and rectify customer complaints, as evident by refusing to replace damaged items, failing to offer compensation for cancellations, inadequately compensating for damages, disconnecting follow-up calls, and blocking customer phone numbers.
Recent Reviews Mention...
“refused to replace a complex broken item”
“did not right the wrong after theft”
“did not offer any resolution or refund promptly”
11. Precision & Care
Nationwide Average: 8.01/10
Liberty Moves Ft. Walton consistently receives poor reviews due to broken and damaged items, including destroyed possessions and heavily damaged furniture, along with not taking proper precautions like wrapping cords to an adjustable bed.
Recent Reviews Mention...
“handled my belongings as if it was their own”
“Moving the goods with care shows great handling”
“items were broken and damaged”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
| Landon, Chad, Mike | Landon great at coordination, Chad and Mike did an amazing job |
| Landon | Landon eased all of my stress, very professional |
| Lisa Schwartz | praised for positive involvement in the move |
| Spencer, Donte | great |
| Liberty Moves | Liberty Moves was amazing and saved the day |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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