Air Van Inc, based in Jacksonville, Florida, is a logistics and moving company that has been in operation for over two decades. They offer a comprehensive range of services designed to meet the logistical challenges of both businesses and individual clients. Air Van Inc emphasizes their detailed understanding of the supply chain, boasting a combination of reliable drivers and the latest technology to ensure timely delivery of cargo. Their services include local pickup and delivery, expedited same-day service, final mile delivery, ocean services, warehousing and distribution, regional trucking, and drayage. Recently, Air Van enhanced their service reach and capability by acquiring G&C Cartage, reflecting their commitment to evolving and expanding their logistical solutions. This strategic acquisition aims to provide clients with a more comprehensive set of 3PL solutions under one unified organizational umbrella. They prioritize a strategic, cost-effective approach particularly in their final mile delivery service, making the last step of delivery more efficient and less costly for their clients. The supplied "Website Information" appears to be successfully crawled and contains relevant and detailed content about Air Van Inc's operations, services, and recent development in their business, making it quite useful for crafting a comprehensive overview.
Air Van Inc
Moving Services
- Final Mile Delivery
- Local Pickup and Delivery
- Expedited-Same Day Service
- Airport Recovery
- 2 Man Team Delivery
- Ocean Services
- Warehousing & Distribution
- Drayage
- Regional Trucking
- Container Freight Station
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Air Van Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Air Van Inc is highly regarded for its exceptional service and professional team, despite a few negative reviews mentioning poor service.
Recent Reviews Mention...
“Absolutely garbage service”
“great service by movers”
“Great company”
2. Punctuality
Nationwide Average: 8.07/10
Air Van Inc generally demonstrates strong reliability, though there have been notable exceptions of significant delays and unpreparedness.
Recent Reviews Mention...
“Was told my delivery was 30 min away YESTERDAY”
“they were on time”
“Eddie was prompt to contact me”
3. Communication
Nationwide Average: 7.53/10
Air Van Inc is overwhelmingly praised for its exceptional customer service and responsiveness, with numerous staff members being highlighted for their helpfulness, despite a few remarks about insufficient emergency contact and updates.
Recent Reviews Mention...
“customer service and support were beyond helpful”
“no answers on the emergency line”
“made sure to call before arriving”
4. Speed
Nationwide Average: 8.58/10
Air Van Inc is overwhelmingly praised for its fast, efficient, and speedy service in loading and unloading, despite a couple of isolated reports of slower service.
Recent Reviews Mention...
“unloaded and back on the road ASAP”
“worked fast”
“quick unload”
5. Friendliness
Nationwide Average: 8.91/10
Air Van Inc is consistently praised for its professional and respectful demeanor, with numerous mentions of individual staff members providing kind, helpful, and personable service, despite one contrasting negative experience.
Recent Reviews Mention...
“they are very professional and respectful”
“Juan was... kind, and helpful”
“Couldn't ask for better service. They are friendly”
6. Will Hire Again
Nationwide Average: 8.18/10
Air Van Inc enjoys overwhelmingly positive feedback for their services, marked by numerous clients expressing a strong desire for future engagements, with only a minimal fraction indicating dissatisfaction.
Recent Reviews Mention...
“look forward to working with you again”
“Trash customer service”
“would hire again”
7. Professionalism
Nationwide Average: 8.31/10
Air Van Inc receives overwhelmingly positive feedback for their professionalism, with nearly all reviews highlighting the crew's professional demeanor, attitude, and conduct, although there are a few mentions of unprofessional behavior.
Recent Reviews Mention...
“very professional”
“Juan was so professional”
“great delivery team implies professionalism”
8. Conflict Handling
Nationwide Average: 4.07/10
Air Van Inc shows varying performance with instances of excellent issue resolution alongside reports of complete inaction.
Recent Reviews Mention...
“great at solving issues”
“Christina was the first to help me through”
“no attempt to rectify the situation”
9. Precision & Care
Nationwide Average: 8.01/10
Air Van Inc is generally praised for their great care, fast and safe handling of deliveries, including heavy equipment, though there have been isolated incidents of damaging goods and leaving them disorganized.
Recent Reviews Mention...
“fast and safe”
“knew how to handle heavy equipment without issues”
“handled with care”
Customer Insights
Local Move Duration: 0.5 hours from 7 reviews
Great Crew Members
| Juan | Juan was professional, kind, and helpful |
| Christina | Worked with Christina, knowledgeable and helpful |
| Cecillia Lee | such a pleasure to work with and very personable |
| Amber | provides great market insight, helps avoid issues |
| Tiffany | Tiffany made sure everything went as smooth as possible |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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