U-Pack

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About U-Pack

Established in 1997, U-Pack is a long-distance moving company based in Fort Smith, Arkansas, offering convenient and affordable moving solutions nationwide. They are known for providing both door-to-door moves and long-distance moving services for homes of all sizes, military moves, cross-country moves, senior moving, student moves, job relocation, and small moves among others. By visiting a compilation of trusted Colorado Springs, CO relocation experts, you can explore more options to fit your specific moving needs. U-Pack's exceptional customer support is manifested through their experienced consultants, who are readily available over the phone and online to guide customers through their moving process.

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Moving Services

  • Long Distance Moving
  • Military Moves
  • Cross Country Moving
  • Senior Moving
  • Student Moves
  • Job Relocation
  • Small Moves
  • U-Pack vs Full Service comparison
  • U-Pack vs Portable Storage comparison
  • U-Pack vs Truck Rental comparison

Awards

Top 10 Movers in Colorado Springs, CO 2024 award
Top 10 Movers in Colorado Springs, CO 2023 award

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Customer Reviews of U-Pack

We analyzed and organized the customer reviews of U-Pack in Colorado Springs, CO using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Pack based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.7/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

UPack was excellent from booking to completion

my items were damaged

overall experience was excellent

U-Pack was a simple and price effective option

2. Punctuality

8.18/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Everything went according to schedule

drivers were on time

trailer was delivered when promised

trailer arrived for packing when it was supposed to

3. Affordability

9.16/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Price is right, indicating affordability.

pricing was very reasonable

able to determine price for the move using the online tool

Pricing is much more affordable than the "other" guys

4. Communication

8.98/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Not super great with communication.

Representatives helped with every question and concern

coordination is flawless

online tool was great

5. Stick to Prices

8.76/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Everything went according to plan

no hidden fees

negotiated down price

invoiced according to space used

6. Speed

7.24/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

It was delivered a week early!

move took way too long

Very efficient

7. Friendliness

8.79/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

drivers on both pickup and delivery were very friendly

Staff was always friendly

the driver was courteous

Super nice people at all stages

8. Will Hire Again

8.34/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

will definitely be using UPack in the future

would definitely use U-Pack for future moves

would not recommend

would always use ABF U-Pack for future moves

9. Professionalism

8.14/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

drivers were professional

drivers were professional and experienced

Staff was professional

were professional and on task

10. Precision & Care

6.95/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

items were mishandled and damaged

nothing was broken

Not one box had moved, implying careful handling

they caused a lot of damage to my belongings

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Customer Insights

Cost: $ 1413.00 from 3 historical data points


Interstate Move Duration: 5 days from 4 reviews

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How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact U-Pack

Location
880 Ford St, Colorado Springs, CO, 80915
Phone
+1 844-611-4582
Link
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