Gentle John's Moving & Storage brings over two decades of industry experience serving over 117,000 families. The company operates in Portland, Oregon and Denver, Colorado, where their professional teams offer local and long-distance moving services for homes and businesses. Particularly noted are their operations as movers in Centennial, CO. They also offer flexible packing services, storage facilities, and commercial moving services with the aim of minimizing downtime for businesses. They pride themselves on their flexible and affordable pricing, high-quality customer service, and ensuring a stress-free moving experience for their customers. Unique to their service is their commitment to collaborating with clients, providing control over their move, and flexible scheduling even when plans change.
Gentle John's Moving & Storage
About Gentle John's Moving & Storage
Additional Cities Served: Centennial, Littleton, Englewood, Wheat Ridge, Federal Heights, Castle Pines, Palmer LakeShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Packing Services
- Commercial Moving
- Storage Services
- Unpacking and Setting Up the Home
- Move Scheduling Flexibility
- High-Quality Customer Care
- Competitive Pricing
- Control Over Your Move
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Summarized Review of Gentle John's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle John's Moving & Storage is highly praised for its professionalism, efficiency, and exceptional service, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“really appreciated the service”
“remarkable efficiency and very professional”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Gentle John's Moving & Storage generally receives high praise for arriving on time or early, though there are a few instances of significant delays.
Recent Reviews Mention...
“arrived on time”
“they were on time”
“On time”
3. Affordability
Nationwide Average: 7.69/10
Gentle John's Moving & Storage receives mixed feedback, with numerous customers praising its competitive prices and lack of extra fees, while others criticize unexpected high costs and charges significantly exceeding initial quotes.
Recent Reviews Mention...
“they were affordable”
“competitive prices”
“didn't charge extra fees”
4. Communication
Nationwide Average: 7.53/10
Gentle John's Moving & Storage generally excels with high praise for its polite, efficient, and responsive interactions, although there are a few instances of dissatisfaction with responsiveness and clarity in communication.
Recent Reviews Mention...
“polite and good communication”
“called and checked on crew performance”
“Chris called and informed me my issues are being looked at”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle John's Moving & Storage has a mixed reputation with several customers praising their adherence to initial quotes, while a significant number report substantial increases over the quoted prices.
Recent Reviews Mention...
“final cost was $2330, over $1300 above quote”
“price was accurate, no extra fees”
“charged $2288 instead of $1200”
6. Speed
Nationwide Average: 8.58/10
Gentle John's Moving & Storage overwhelmingly receives praise for being fast, efficient, and completing moves under the estimated time, despite a few isolated complaints about delays.
Recent Reviews Mention...
“they were fast”
“completed the move in just two hours”
“fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Gentle John's Moving & Storage consistently demonstrates exceptional warmth and courtesy, making moves pleasant experiences through their polite, fun, and respectful team interactions, albeit with a few instances of less favorable behavior.
Recent Reviews Mention...
“friendly demeanor throughout the move”
“polite and fun”
“the crew they sent were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Gentle John's Moving & Storage overwhelmingly receives positive feedback, suggesting that the majority of customers would enthusiastically recommend their services and choose them for future moves.
Recent Reviews Mention...
“definitely recommend them”
“recommend this company and would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Gentle John's Moving & Storage overwhelmingly receives praise for their professional, respectful, and dedicated service, albeit a few instances of unprofessionalism were noted.
Recent Reviews Mention...
“professional attitude by the crew”
“polite and professional behavior”
“mentioned as professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Gentle John's Moving & Storage shows a highly inconsistent approach, ranging from proactive problem-solving and sincere apologies to a lack of response and unfulfilled promises.
Recent Reviews Mention...
“Chris ensured me that my issue will be handled”
“unresponsive after the incident”
“offered resolution and apology”
11. Precision & Care
Nationwide Average: 8.01/10
Gentle John's Moving & Storage generally receives high praise for their meticulous and respectful treatment of belongings, despite a few incidents of damage or excessive packing materials being noted.
Recent Reviews Mention...
“were good with my furniture”
“handled belongings with the utmost care”
“super careful with items”
Customer Insights
Cost: $ 2206.00 from 6 historical data points
Local Move Duration: 4 hours from 9 reviews
Great Crew Members
| Mike, Terry, Rashad | they were accommodating and performed exceptional work |
| Rashad, Mike, P | they were the best |
| Richard R. | provided helpful service |
| Breonne, Irving | Breonne did a great move, Irving needs a raise |
| Chris | Chris showed concern and was informative |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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