Located in Victorville, California American Pacific is a veteran-owned and operated moving company that has experience in both local and long-distance relocations for families and businesses in the community and surrounding areas. It offers full-service moves and has everything needed to tackle all kinds of moves with intermodal shipping previously reserved for government relocation but is now offered to the general public. American Pacific also offers special white-glove services for customers who need to move precious cargo such as pianos, fine art collections, motorcycles, or even heavy equipment. If you're looking for the experienced movers serving Victorville, CA, you can check out other moving companies in the city along with American Pacific that has drivers and movers with years of experience in handling all sorts of relocations.
American Pacific Transportation
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About American Pacific Transportation
Additional Cities Served: Hesperia, Apple Valley, California City, Tehachapi, Grand Terrace
Moving Services
- Long Distance Relocation
- Special White Glove Service
- Specialized Equipment
- Corporate Relocation
- Consolidated Shipping to help Save Money and Increase Productivity and Efficiency
California Moving License
Revoked
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for American Pacific Transportation?
Error. Please try again later.
Summarized Review of American Pacific Transportation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
American Pacific Transportation receives polarized feedback ranging from high praise for excellent service and professionalism to severe criticism for poor customer experiences and unprofessional conduct.
Recent Reviews Mention...
“Best”
“did a great job”
“Refused to load anything until paperwork signed”
2. Punctuality
Nationwide Average: 8.07/10
American Pacific Transportation generally struggles with on-time performances, experiencing numerous delays and a lack of communication, despite a few instances of timely service.
Recent Reviews Mention...
“were prompt and started right away”
“Delayed by 5 days”
“pick up & drop off went precisely to plan”
3. Affordability
Nationwide Average: 7.69/10
American Pacific Transportation generally receives criticism for unexpected price increases, hidden charges, and instances of overcharging, despite a few customers finding their prices competitive or reasonable.
Recent Reviews Mention...
“prices are very competitive”
“overcharged for cubic feet”
“overcharged me”
4. Communication
Nationwide Average: 7.53/10
American Pacific Transportation seems to struggle with consistent and effective engagement, as numerous customers report significant issues ranging from lack of responsiveness and miscommunication to poor customer service, overshadowing a smaller number of highly positive experiences.
Recent Reviews Mention...
“difficult to file a claim”
“communication was brilliant”
“Not responsive to calls and emails”
5. Stick to Prices
Nationwide Average: 5.99/10
American Pacific Transportation frequently receives complaints about prices being significantly higher than initially quoted, involving unexpected additional costs, and a general failure to adhere to initial estimates often resulting in customer dissatisfaction.
Recent Reviews Mention...
“overestimate cubic feet and charge extra”
“final price not the same as quoted”
“have not delivered services even after 3 months”
6. Speed
Nationwide Average: 8.58/10
American Pacific Transportation has primarily received negative feedback indicating significant delays and slow service, despite a few instances of customers noting quick and efficient moves.
Recent Reviews Mention...
“very quick and efficient”
“Took over 4 months to deliver”
“hung out to dry for weeks”
7. Friendliness
Nationwide Average: 8.91/10
American Pacific Transportation generally receives high praise for polite and friendly interactions, although there are notable instances of unprofessional and rude behavior.
Recent Reviews Mention...
“the driver was very polite, helpful & friendly”
“very nice and polite behavior”
“Crew member behaved inappropriately”
8. Will Hire Again
Nationwide Average: 8.18/10
American Pacific Transportation receives mixed feedback, with a group of customers expressing high satisfaction and intent to use their services again, while a significant number of clients report negative experiences and a firm reluctance to rehire the company.
Recent Reviews Mention...
“would not hire again”
“I would be using them again”
“would use them again”
9. Professionalism
Nationwide Average: 8.31/10
American Pacific Transportation has received mixed reviews, with several customers citing a lack of professionalism, disorganization, and negative behavior, while a notable minority acknowledged instances of professionalism and commendable conduct.
Recent Reviews Mention...
“Not professional”
“movers arguing and possible drug use”
“crew was unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
American Pacific Transportation generally falls short in customer satisfaction, with recurrent complaints of unrectified issues and a lack of effort to resolve customer problems, despite a few instances where they managed to correct issues and provide refunds or assistance with claims.
Recent Reviews Mention...
“no help with resolving lost items”
“company shows no intention to rectify the situation”
“no efforts made for refund despite the issues”
11. Precision & Care
Nationwide Average: 8.01/10
American Pacific Transportation has received numerous complaints about damaged, broken, or lost items, although some customers also report satisfactory experiences with careful packing and moving.
Recent Reviews Mention...
“Boxes smashed and items broken”
“most items were not delivered”
“several items were broken in the process”
Customer Insights
Cost: $ 1518.00 from 3 historical data points
Interstate Move Duration: 2 days from 16 reviews
Great Crew Members
| Frank | Frank was awesome |
| Elijah | Elijah was helpful despite the issues |
| Mike | corrected issues and filed a claim |
| Mike,Autumn | assured services that weren't provided, changed statements |
| Felipe, Frank | Felipe and Frank did an awesome job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact American Pacific Transportation
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Victorville Moving Services
Nearby Cities
