As a proudly family-owned and operated moving company, Zapt Moving believes in transparency and making your move personal through exceptional customer service and clear communication. Located in San Francisco, California Zapt Moving offers full-service local and long-distance moves for families all across the Bay Area. It’s open every day of the week, so no matter how busy you may be, Zapt Moving can find time to get your move on your schedule. It’s also fully licensed and insured so you don’t have to worry about your valuables and property. When you're seeking out the expertise of experienced movers serving Daly City, CA, it's essential to keep in mind that Zapt’s professional movers are also highly skilled and experienced in handling all moving-related needs including packing, disassembling, and reassembly of furniture.
Zapt Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- Long Distance Moving
- Residential Moving
- Commercial Moving
- Furniture Moving
- Packing Services
California Moving License
Revoked
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Zapt Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Zapt Moving is highly regarded for its professionalism, efficiency, and exceptional moving services, despite a few isolated reports of negative experiences.
Recent Reviews Mention...
“Zapt messed up my move badly”
“Horrible experience and paid almost 2x of estimated quote.”
“wonderful experience with Zapt Movers”
2. Punctuality
Nationwide Average: 8.07/10
Zapt Moving generally excels at arriving on time and maintaining efficient communication about scheduling, despite a few instances of delays.
Recent Reviews Mention...
“arrived with wrong truck size despite advance booking”
“they arrived early”
“crews arrived almost an hour late”
3. Affordability
Nationwide Average: 7.69/10
Zapt Moving is highly praised for its reasonable and competitive pricing, with the vast majority of reviews highlighting their exceptional value, despite one instance of a customer being charged more than the quoted price.
Recent Reviews Mention...
“had to pay nearly double with another mover”
“Paid almost 2x of estimated quote.”
“because it ended up being expensive”
4. Communication
Nationwide Average: 7.53/10
Zapt Moving demonstrates overwhelmingly positive feedback highlighted by rapid responses, transparency, and courteous service, with a few isolated critiques on communication failures.
Recent Reviews Mention...
“customer service was atrocious”
“gave us a suggestion of time needed”
“smooth, pleasant experience with crew”
5. Stick to Prices
Nationwide Average: 5.99/10
Zapt Moving generally maintains quoted prices with numerous reports of no hidden fees or unexpected charges, though there have been a few exceptions where customers experienced significant price increases.
Recent Reviews Mention...
“offered unreasonable compromises”
“Paid almost 2x of estimated quote.”
“they included hidden fees”
6. Speed
Nationwide Average: 8.58/10
Zapt Moving consistently demonstrates remarkable efficiency and speed, with numerous reviews praising their quick, focused, and efficient moving services that often exceed customer expectations.
Recent Reviews Mention...
“underestimated truck size, suggested two trips”
“Very inefficient workers.”
“they worked so quickly”
7. Friendliness
Nationwide Average: 8.91/10
Zapt Moving is consistently described as having an incredibly kind, courteous, and professional team that ensures a friendly and cheerful moving experience.
Recent Reviews Mention...
“implied poor interaction with customer service”
“Both men were friendly”
“maintained distance, though mask usage was inconsistent”
8. Will Hire Again
Nationwide Average: 8.18/10
Zapt Moving receives overwhelmingly positive feedback, with the majority of customers expressing high satisfaction and intent to use their services again or recommend them to others.
Recent Reviews Mention...
“seeking legal remedies against Zapt”
“Will not recommend or use their service again.”
“will definitely be calling Zapt again”
9. Professionalism
Nationwide Average: 8.31/10
Zapt Moving overwhelmingly receives high praise for their expertise and courteous conduct, despite a few negative experiences highlighting issues with experience and behavior.
Recent Reviews Mention...
“crew's solution and handling of situation unprofessional”
“men were professional”
“Very happy with the service”
10. Conflict Handling
Nationwide Average: 4.07/10
Zapt Moving shows mixed efforts, with some customers praising their flexibility and follow-up, while others report neglect in addressing issues or compensating for inconveniences.
Recent Reviews Mention...
“Have not been reimbursed even a small amount”
“flexible to help us with changed reservations”
“gave no discount for my time”
11. Precision & Care
Nationwide Average: 8.01/10
Zapt Moving is highly praised for their meticulous and protective approach to moving belongings, with nearly all feedback highlighting their carefulness, despite a few instances of damage.
Recent Reviews Mention...
“truck had a hole on top”
“were fast, efficient and careful”
“Damaged over $4000 worth of my furniture”
Customer Insights
Hourly Minimum: 0.75 hours from 6 reviews
Local Move Duration: 2.75 hours from 10 reviews
Great Crew Members
| Thais, Maria | super helpful and professional, quick to respond |
| Pedro | Pedro and his team worked efficiently |
| Pedro | got a great vibe from Pedro and will recommend him |
| Thais | Thais at customer service was always very courteous and prompt |
| Junior, | Junior and his partner were fantastic and hard workers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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