Universal Movers LLC

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Universal Movers LLC logo
based on 339+ data points
Circle Info

About Universal Movers LLC

Established in 2010, Universal Movers LLC is a family-owned moving company with locations in San Francisco, Los Angeles, and Sacramento. They serve all of California and offer local, long-distance, and international moving services for both residential and commercial clients. As a certified Wheaton Van Lines company and a member of the National Association for Senior Move Managers (NASMM), they specialize in helping senior citizens relocate. Their range of services includes packing, unpacking, and hands-free moving. With a long-standing reputation for providing quality moving and storage services at affordable prices, they are a noted part of the movers in South San Francisco, CA network. Their trusted services have earned them the preference of the Mission Economic Development Agency (MEDA) in San Francisco.

Moving Services

  • Local Moving
  • Long-Distance Moving
  • Packing & Unpacking
  • Hands-free and stress-free moves
  • International Moves
  • Residential Relocation Services
  • Commercial Relocation Services
  • Certified Silver Moving Company
  • Licensed and Insured
  • Highly Recommended Service

California Moving License

Revoked

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 10/18/24

USDOT

2534165

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Universal Movers LLC

We analyzed and organized the customer reviews of Universal Movers LLC in South San Francisco, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Universal Movers LLC based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.01/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Rudy and team were professional and made moving easy.

pretty good overall

Working with Universal Movers was great

great experience with the entire moving process

2. Punctuality

8.32/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Delivery was on time.

On time

they were on time

arrived slightly earlier than the scheduled time

3. Affordability

7.67/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Very competitive bid indicates affordability

expensive quote for a short distance move

overpriced service

reasonable prices

4. Communication

7.67/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Rudy provided information and scheduled promptly.

kept contact with us throughout the move

unhelpful and really bad customer service

they were very communicative

5. Stick to Prices

7.67/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

received a very fair quote

gave me an invoice LOWER than their initial estimate

assured me the job could be done with 2 guys

cheaper than it was agreed upon

6. Speed

8.14/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

packed, loaded and unloaded everything in three days

implied the move would take too long

wanted to finish asap and leave

very quick from start to finish

7. Friendliness

9.17/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

very friendly

workers were professional and courteous

Antonio and his crew maintained their cool throughout

Universal movers was friendly

8. Will Hire Again

7.59/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire Universal Movers again.

would do it again for our next move

would highly recommend this company

would use this company for any size move

9. Professionalism

7.98/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

staff was professional and attentive.

complained about his/her wages

very professional

workers were professional and courteous

10. Conflict Handling

2.14/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no one followed up on the broken part

Bob is ignoring my issue and being dismissive

they leave you hanging after damages

tried to hide broken items instead of addressing the issue

11. Precision & Care

7.55/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

didn't break anything

no breakage, no scratches, no problems

handled items with care

heirloom antique was damaged

Customer Insights icon

Customer Insights

Local Move Duration: 4 hours from 4 reviews

Great Crew Members icon

Great Crew Members

RudyRudy was very helpful and professional.
RudyRudy made the virtual tour easy and provided prompt estimate
AntonioAntonio orchestrated move professionally and kept cool
Luis, Roberto, Jose, Jesusneed more training handling antiques
Antonio,Alex,Omar,EliAntonio and his team were on-time and efficient
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Universal Movers LLC

Location
539 Railroad Ave B, South San Francisco, CA, 94080
Phone
+1 650-515-9860
Link
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