ThunderHorse Moving & Storage is a moving and junk removal service based in Los Angeles, California. The company has been in operation for nine years, offering 5-star PODS loading services. In 2018, they expanded to offer local moving services with a truck. By 2023, ThunderHorse plans to also provide a dedicated junk removal service. The company prides itself on being local, offering hardworking men and trucking services to help clients move into new houses or remove unwanted junk. ThunderHorse Moving & Storage differentiates itself by its commitment to on-time service and dedication to helping the community keep their homes clean.
ThunderHorse Moving & storage
ThunderHorse Moving & storage
Superb
based on 383+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About ThunderHorse Moving & storage
Additional Cities Served: Ventura, Inglewood, Santa Monica, Hawthorne, Alhambra, Bellflower, Baldwin ParkShow More >
Moving Services
- Local movers
- Junk removal
- PODS loading services
- Trucking service
- Relocation services
- House moving
- Belongings removal
- On-time junk removal
- Dedicated junk removal service
- Men power and trucking service
Awards
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Summarized Review of ThunderHorse Moving & storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.47/10
Nationwide Average: 8.44/10
ThunderHorse Moving & storage consistently impresses with their professionalism, efficiency, and the hard work of their team, despite a few instances of damages.
Recent Reviews Mention...
“they helped me with a same day move and were efficient”
“Jorge and his team did an amazing job”
“great work by movers”
2. Punctuality
9.6/10
Nationwide Average: 8.07/10
ThunderHorse Moving & storage consistently demonstrates impeccable timing, with repeated mentions of always being on time or even arriving early.
Recent Reviews Mention...
“helped me with a same day move”
“were on time”
“they were on time”
3. Affordability
9.15/10
Nationwide Average: 7.69/10
ThunderHorse Moving & storage receives high praise for offering great prices, fair charges, and being the best option compared to competitors, indicating a consistent recognition of value for money.
Recent Reviews Mention...
“their pricing was great compared to other companies”
“mindful of our budget”
“paid a bit less than expected”
4. Communication
8.74/10
Nationwide Average: 7.53/10
ThunderHorse Moving & storage generally excels, showing high responsiveness and effectiveness, despite a few instances of unresponsiveness and poor call quality.
Recent Reviews Mention...
“my request was answered very quickly”
“up front about everything”
“submitted multiple emails with no response”
5. Stick to Prices
8.64/10
Nationwide Average: 5.99/10
ThunderHorse Moving & storage is consistently praised for their fairness, transparency with no hidden costs, and accurate final charge estimations.
Recent Reviews Mention...
“no surprises on the bill”
“no hidden fees”
“No hidden fees or additional charges”
6. Speed
9.69/10
Nationwide Average: 8.58/10
ThunderHorse Moving & storage is consistently praised for being quick, efficient, and dedicated to completing moves in a timely and seamless manner.
Recent Reviews Mention...
“they was fast”
“expeditious during the move”
“Fast, friendly, and efficient”
7. Friendliness
9.66/10
Nationwide Average: 8.91/10
ThunderHorse Moving & storage consistently received praise for their courteous, kind, and professional team, who distinguished themselves by adding a personal touch and accommodating requests with a positive attitude throughout the moving process.
Recent Reviews Mention...
“so friendly”
“team went above and beyond”
“team was courteous & very nice”
8. Will Hire Again
9.29/10
Nationwide Average: 8.18/10
ThunderHorse Moving & storage overwhelmingly receives high praise and recommendations for future usage, reflecting a strong customer approval and repeat hire intention despite a few instances of dissatisfaction.
Recent Reviews Mention...
“definitely letting my peoples know about them”
“no reason to go with anyone else”
“recommend this company and would hire again”
9. Professionalism
9.29/10
Nationwide Average: 8.31/10
ThunderHorse Moving & storage receives overwhelmingly positive feedback for their organized, pro-active, and courteous manner, despite a single note on lacking proper tools for a job.
Recent Reviews Mention...
“professional movers”
“crew were professional and patient”
“did not have proper tools for the job”
10. Conflict Handling
5.02/10
Nationwide Average: 4.07/10
ThunderHorse Moving & storage generally exhibits a good effort, correcting unsatisfactory parts of the move and ensuring items are packed properly, despite some criticisms regarding only offering partial refunds.
Recent Reviews Mention...
“only offering a partial refund unsatisfactorily”
“insure item were packed properly”
“They corrected any unsatisfactory part of the move”
11. Precision & Care
9.31/10
Nationwide Average: 8.01/10
ThunderHorse Moving & storage generally excels, demonstrating careful and respectful handling of belongings, including heavy and unusual items, although there were isolated incidents of damage.
Recent Reviews Mention...
“very careful when they moved my cumbersome sleeper sofa”
“my things arrived in the same condition”
“took great care with my furniture”
Great Crew Members
| Jorge | Jorge and his team did amazing work |
| Jorge | professional, patient, and quick response |
| Jorge S. | Jorge was the point person and unresponsive |
| Jorge | Jorge worked around our needs, excellent at communicating, and led the team well |
| Jorge | Jorge made the moving process easier and manageable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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