123 Moving and Storage

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MoversChevron RightCaliforniaChevron RightTorranceChevron Right123 Moving and Storage
Fabulous
based on 849+ data points
Circle Info

About 123 Moving and Storage

123 Moving & Storage is a family-owned and operated local moving company based in Los Angeles, CA with an office and warehouse in Torrance, and another office in Santa Monica. It was founded in 1998 and is a licensed, insured, and bonded mover that provides both residential and commercial relocation services as well as short-term or long-term storage solutions. 123 Moving & Storage also prids itself in providing a unique white-glove service that covers packing and unpacking as well as organizing and staging. It even offers a specialized service made for designers that includes installation services and cloud-based photo inventory to ensure your items are securely accounted for.

Additional Cities Served: Rancho Palos Verdes, Hermosa Beach, Rolling Hills

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Moving Services

  • Cheap moving services
  • Local moving services
  • Long-distance moving services
  • Cross-country moving services
  • International moving services
  • Small moving services
  • Piano moving services
  • Pool table moving services
  • Appliance moving services
  • Last-minute moving services

California Moving License

Revoked

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2074992

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Torrance, CA 2022 award
Top 10 Movers in Torrance, CA 2021 award
Top 10 Movers in Torrance, CA 2020 award

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Summarized Review of 123 Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9/10

Nationwide Average: 8.44/10

Comment Dots

123 Moving and Storage is overwhelmingly praised for its professionalism, efficiency, and excellent customer service, despite a few isolated complaints.

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Recent Reviews Mention...

felt very positive about the overall service

Sean's company, 123 Moving, are five star

second successful move with this company

2. Punctuality

9.41/10

Nationwide Average: 8.07/10

Comment Dots

123 Moving and Storage demonstrates exceptional reliability and timeliness, with numerous reviews praising their on-time arrivals and efficient handling of moves, although a few instances of delays were mentioned.

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Recent Reviews Mention...

team was on time

worked efficiently to keep the move time down

they show up on time

3. Affordability

7.88/10

Nationwide Average: 7.69/10

Comment Dots

123 Moving and Storage generally receives high praise for being cost-effective, offering fair and reasonable pricing, and delivering great value for the money, though a few customers have expressed concerns over high costs and expenses.

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Recent Reviews Mention...

really affordable

Their pricing was more than fair

the value for the money was terrific

4. Communication

8.81/10

Nationwide Average: 7.53/10

Comment Dots

123 Moving and Storage is highly regarded for its effectiveness, responsiveness, and ability to provide a clear and informative explanation of services, despite a few instances of dissatisfaction related to following instructions, labeling, and professionalism.

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Recent Reviews Mention...

effective communication by labeling boxes

patience with my rescheduling

Sean was always available for any questions

5. Stick to Prices

7.53/10

Nationwide Average: 5.99/10

Comment Dots

123 Moving and Storage generally receives praise for accurate and straightforward pricing, with the majority of reviews highlighting no surprises or hidden fees, despite a few reports of overcharging and discrepancies.

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Recent Reviews Mention...

no surprises with the pricing

detailed about pricing, no surprises

given a pretty accurate quote

6. Speed

8.89/10

Nationwide Average: 8.58/10

Comment Dots

123 Moving and Storage is overwhelmingly described as fast and efficient, with a vast majority of clients highlighting their ability to move belongings quickly and methodically, despite a few reports of delays.

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Recent Reviews Mention...

efficient both when moving out and back in

worked efficiently to keep travel time down

efficient with their time

7. Friendliness

9.33/10

Nationwide Average: 8.91/10

Comment Dots

123 Moving and Storage consistently receives acclaim for their polite, professional, and courteous team, making them notably well-regarded despite a few isolated negative experiences.

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Recent Reviews Mention...

implied positive attitude and work ethic

crew was professional, courteous

friendly and patient with my parents

8. Will Hire Again

8.85/10

Nationwide Average: 8.18/10

Comment Dots

123 Moving and Storage overwhelmingly receives glowing endorsements for repeat business and high recommendations, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

would emphatically hire again

I highly recommend Sean's moving company

would use them again

9. Professionalism

9.36/10

Nationwide Average: 8.31/10

Comment Dots

123 Moving and Storage is overwhelmingly praised for their careful packing, efficiency, knowledgeable handling of items, and polite and hardworking demeanor, with isolated instances of unprofessional conduct being the exception rather than the rule.

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Recent Reviews Mention...

professionalism implied by careful packing and efficiency

crew was professional

team was knowledgeable about dismantling and reassembling

10. Conflict Handling

6.89/10

Nationwide Average: 4.07/10

Comment Dots

123 Moving and Storage generally shows a strong commitment to addressing and resolving customer issues, though there are notable exceptions where customers felt inadequately compensated or assisted.

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Recent Reviews Mention...

accommodated us without hesitation

still fighting for compensation

not doing right by us

11. Precision & Care

8.96/10

Nationwide Average: 8.01/10

Comment Dots

123 Moving and Storage has overwhelmingly positive feedback for their meticulousness and professionalism, despite a few instances of damage and dissatisfaction.

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Recent Reviews Mention...

not a single broken item or scratch on anything

handled my belongings with great care

not a scratch on our belongings or walls

Customer Insights icon

Customer Insights

Local Move Duration: 5 hours from 14 reviews

Interstate Move Duration: 3 days from 3 reviews

Great Crew Members icon

Great Crew Members

Jimmyforeman during both moves, provided amazing service
Sean, FranciscoSean was great with correspondence, Francisco was incredible during the move
Chris, Francisco, Jose, ManuelChris and his team did a perfect reassembly job
Jasonworked with owner who was never pressuring, very calm and assuring
Sean, JasonSean and Jason are amazing and great
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact 123 Moving and Storage

Location
2411 Lincoln Blvd, Santa Monica, CA, 90405
Phone
(310) 618-8120
Link
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