PODS Moving & Storage has been in the moving and storage industry for nearly 25 years. The company is based in Santa Barbara, California, with over 245 Storage Center locations servicing 46 states and 6 provinces. They also provide international services in Canada, Australia, and the United Kingdom. PODS offers personalized moving and storage solutions tailored to customers' unique needs, specifically for long-distance moves. Their services include portable storage containers, packing supplies, moving help, car shipping, and connections to local labor providers. They are known for their innovative PODZILLA hydraulic system that helps move containers on and off trucks while keeping belongings level. The company is recognized for its flexible and convenient services, with Move.org naming PODS as the best moving and storage container company of 2023. If you are considering a move and would like to look into other options, you might want to review the Santa Maria, CA's top-rated movers.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Lompoc, Atascadero, Arroyo Grande, Grover Beach, Morro Bay
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Santa Maria, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience with PODS!”
“staff was very efficient”
“Everything needed to move was available”
“experience was a nightmare”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“The POD arrived and departed on time”
“Pods was not accommodating with schedule changes”
“Initial delivery was smooth but drop-off had scheduling issues”
“Driver called ahead for drop-off, showing good punctuality”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonably priced”
“paid literal thousands, not worth it”
“Booking and price were highly praised”
“Wonderful value.”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“extremely friendly and helpful”
“Informative videos were a must-watch”
“communication was poor and misleading”
“Mixed communication with some gaps and errors”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“was told no additional charges then charged $300+”
“No mention of price change, so assuming stuck to quoted price”
“charged wrong card despite update”
“stuck to the quoted delivery commitment eventually”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“took over two months for the move”
“movers were quick”
“massive delay in delivery shows lack of speediness”
“additional weeks added to receive pods”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“extremely friendly and helpful”
“Drivers were so pleasant to deal with”
“Driver was friendly but Rose's communication was negative”
“Driver was great but office staff were not as courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would use them again and again”
“These guys are great”
“This company has it dialed”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Most positive, professional team”
“lack of professionalism in handling situation”
“Crew was professional but Rose's handling reduced the score”
“Great driver but issues with communication and staff courtesy”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to rectify any issues”
“Driver fixed the jammed door but communication was poor”
“Attempted to fix door issue but poor communication overshadowed effort”
“went above and beyond to rectify the delay”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Didn't lose or break anything”
“dropped our POD damaging items”
“furniture was clearly damaged”
“nothing broke during transit”
Customer Insights
Cost: $ 1471.00 from 4 historical data points
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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