This California-based moving company provides residential and commercial relocation services on a local, long-distance, and international basis. If you've been looking for a full-service moving company in San Francisco that provides a true luxury experience, NorthStar could be perfect for you. Serving as one of the many dependable movers in San Jose, CA, NorthStar pairs up with a variety of companies that offer everything from pet sitting services to home organization, child care, and more. It aims to be your one-stop-shop for all your moving needs. Whether you're looking for professional packing, storage, or white-glove moving for your specialty item, NorthStar has the experience, equipment, and employees to make any move a smooth and stress-free experience.
NorthStar Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About NorthStar Moving Company
Additional Cities Served: San Francisco, Oakland, Stockton, Fremont, Santa Rosa, Hayward, SunnyvaleShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 02/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of NorthStar Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
NorthStar Moving Company is highly praised for their exceptional moving services, efficiency, and professionalism, though a few reports of issues with moving crews and significant dissatisfaction in some cases slightly mar an otherwise stellar reputation.
Recent Reviews Mention...
“great work by movers”
“administrative side was good, but had issues with the crew”
“BEST MOVING SERVICE IN SAN FRANSISCO”
2. Punctuality
Nationwide Average: 8.07/10
NorthStar Moving Company generally receives high praise for being on time and communicating effectively about their arrival, although there are a few reports of delays and late deliveries.
Recent Reviews Mention...
“the moving team was on-time”
“called 30 mins ahead of time to give me an update”
“Gustavo was prompt”
3. Affordability
Nationwide Average: 7.69/10
NorthStar Moving Company receives high praise for offering competitive and reasonable rates, with an overwhelming number of customers finding their services to be a great value, though a few customers considered their pricing higher than expected.
Recent Reviews Mention...
“the quote was equivalent to buying a new car”
“price was fair”
“quote was more than 50% higher than other movers”
4. Communication
Nationwide Average: 7.53/10
NorthStar Moving Company generally receives praise for responsive and helpful customer service with numerous mentions of a strong commitment to customer care and clear communication, though there are some isolated reports of poor responsiveness and honesty concerns.
Recent Reviews Mention...
“either this guy doesn't listen or is just dumb”
“positive experiences in the initial stages”
“Miss. Lorena Alejos for constantly following up”
5. Stick to Prices
Nationwide Average: 5.99/10
NorthStar Moving Company generally maintains its initial quotes with many customers reporting no unpleasant surprises, while a few others experienced inconsistencies that led to higher charges than expected.
Recent Reviews Mention...
“no unpleasant surprises”
“no surprises in charges”
“quoting process took a week and was not competitive”
6. Speed
Nationwide Average: 8.58/10
NorthStar Moving Company is overwhelmingly praised for their quick and efficient moving services, with most customers reporting significantly faster-than-expected move times, although a few had experiences that did not meet their expectations.
Recent Reviews Mention...
“Move was quick”
“quick”
“Completed an estimated 4 hour move in half the time”
7. Friendliness
Nationwide Average: 8.91/10
NorthStar Moving Company is overwhelmingly perceived as having a courteous and professional team, with the majority of reviews highlighting their kind, patient, and accommodating nature, despite a few negative experiences.
Recent Reviews Mention...
“moving crew was kind”
“he was absolutely ridiculous”
“the moving team was friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
NorthStar Moving Company generally receives strong endorsements and repeated business, with numerous customers expressing their high likelihood to use the service again despite a few dissenting opinions regarding potential overpricing and dissatisfaction.
Recent Reviews Mention...
“would use NorthStar Moving again”
“not a fan and not moving with NorthStar”
“not sure I can recommend Northstar”
9. Professionalism
Nationwide Average: 8.31/10
NorthStar Moving Company is generally perceived as having a highly professional, skilled, and courteous team, despite a few reports of unprofessional conduct and issues with care and efficiency.
Recent Reviews Mention...
“John and crew were professional”
“not professional in giving estimates”
“crews need more training and professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
NorthStar Moving Company has received mixed feedback, with some customers praising the exceptional efforts of individuals like Wendy to resolve issues, while others express dissatisfaction due to unresolved complaints and lack of follow-up.
Recent Reviews Mention...
“handled a non-issue well and with great response”
“Helped carefully with the misplaced box”
“assisted me long after payment”
11. Precision & Care
Nationwide Average: 8.01/10
NorthStar Moving Company consistently receives high praise for their attention to detail and careful handling of belongings, although a few instances of damage were noted.
Recent Reviews Mention...
“they were so careful”
“careful with our furniture and large items”
“Alejandro, Ruben, and Jesus carefully packed our stuff”
Customer Insights
Cost: $ 1787.00 from 5 historical data points
Hourly Minimum: 3 hours from 12 reviews
Local Move Duration: 3.5 hours from 135 reviews
Interstate Move Duration: 6 days from 27 reviews
Great Crew Members
| John, Isael | John is professional and knowledgeable, Isael was helpful and efficient |
| Alejandro, Ruben, Jesus | These crew members were kind and patient |
| Gustavo, Francisco, Ovet | handled everything appropriately and were a huge help |
| Gustavo, Agustin, Jesus | did a wonderful job moving with care |
| Alejandro, Ruben, Jorge | they were excellent in doing the job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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