This California moving company provides local and long-distance moving services in the Bay Area and the surrounding communities. Santa Rosa Moving & Storage is an agent for Allied Van Lines, Inc., so it has the resources to relocate its clients anywhere in the world! Santa Rosa Moving & Storage is also trusted for long-term or short-term secure storage solutions. These movers in Santa Rosa, CA were rated Highest in Quality and Helpful Expertise. This business is Diamond Certified and HealthSafety Qualified by the American Ratings Corp. Santa Rosa Moving & Storage provides residential and commercial services with your satisfaction as its primary focus.
Santa Rosa Moving & Storage
Very Good
based on 260+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Santa Rosa Moving & Storage
Additional Cities Served: Pittsburg, Petaluma, Novato, Rohnert Park, Windsor, San Anselmo, LarkspurShow More >
Moving Services
- Local and long-distance moving services
- Residential and commercial moving services
- International moving services
- Storage solutions
- Full-service packing
- Specialty packing solutions, including custom crating
- Shipment tracking
- Loading, unloading, transport, and delivery services
- Disassembly and reassembly of furniture
- Disconnection and reconnection of electronic equipment
California Moving License
Active
Last Checked: 12/06/24Awards
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Summarized Review of Santa Rosa Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.02/10
Nationwide Average: 8.44/10
Santa Rosa Moving & Storage generally receives commendations for their professional, efficient, and pleasant moving services, though there are isolated reports of items being damaged or issues with service.
Recent Reviews Mention...
“great work by movers”
“great experience with the moving service”
“delivering on all cylinders for a cross country move”
2. Punctuality
8.63/10
Nationwide Average: 8.07/10
Santa Rosa Moving & Storage is generally recognized for their timely service, with consistent mentions of the crew being on time and professional, despite a single report of a significant delay.
Recent Reviews Mention...
“exactly knew when to expect pick up and delivery”
“Workers were prompt”
“They were on time”
3. Affordability
7.51/10
Nationwide Average: 7.69/10
Santa Rosa Moving & Storage generally receives praise for competitive pricing and discount offers, though there are some concerns about costs being higher than expected on the moving day.
Recent Reviews Mention...
“competitive estimate mentioned as great”
“gave me a good price”
“it was expensive but competitive”
4. Communication
9.08/10
Nationwide Average: 7.53/10
Santa Rosa Moving & Storage generally provides exceptional, responsive, and highly praised interaction with customers, maintaining professionalism and thoroughness, although there was a singular mention of poor follow-up from a VP.
Recent Reviews Mention...
“Hannah was great with communication”
“very communicative about the process”
“extremely responsive and no hassle”
5. Stick to Prices
8.24/10
Nationwide Average: 5.99/10
Santa Rosa Moving & Storage generally honors their initial estimates, often charging at or below the quoted amount, with an isolated incident of not sticking to the quoted price.
Recent Reviews Mention...
“competitive estimate and no price issues mentioned”
“final bill was close to the estimate”
“arrived on the earliest date that was quoted”
6. Speed
8.91/10
Nationwide Average: 8.58/10
Santa Rosa Moving & Storage is highly regarded for their efficient, quick service and ability to complete moves faster than expected, despite a couple of isolated experiences with slower service due to unforeseen circumstances.
Recent Reviews Mention...
“efficient moving crews implies speediness”
“Efficient service indicates speediness”
“Managed to shorten the moving period”
7. Friendliness
9.51/10
Nationwide Average: 8.91/10
Santa Rosa Moving & Storage consistently receives praise for their polite, courteous, and personable staff who are frequently described as going out of their way to be helpful, patient, and professional in their interactions with clients.
Recent Reviews Mention...
“Anthony and Jesus were polite”
“both moving crews were friendly”
“were helpful and patient”
8. Will Hire Again
8.59/10
Nationwide Average: 8.18/10
Santa Rosa Moving & Storage is highly regarded with numerous customers expressing a keen intent to use their services again, recommend them to others, and complementing their professionalism, despite a few dissatisfied customers who would not return or recommend.
Recent Reviews Mention...
“would use them again”
“definitely recommend, implies would hire again”
“would encourage others to use this service”
9. Professionalism
9.18/10
Nationwide Average: 8.31/10
Santa Rosa Moving & Storage is consistently recognized for their polite and experienced movers, exceptional work ethic, and courteous behavior, despite a few instances of unpacking issues and disregarded instructions.
Recent Reviews Mention...
“polite and professional movers”
“courteous and professional crews”
“experienced movers and meticulous operation”
10. Conflict Handling
4.45/10
Nationwide Average: 4.07/10
Santa Rosa Moving & Storage shows inconsistency, with some customers praising quick repairs while others report refusal to honor claims or provide compensation.
Recent Reviews Mention...
“fixed my new broken door”
“repaired wall damage within 24 hours”
“not entitled to any compensation”
11. Precision & Care
8.46/10
Nationwide Average: 8.01/10
Santa Rosa Moving & Storage generally receives high praise for their meticulous packing and safe transportation of belongings, despite a few reports of damages and mishandling.
Recent Reviews Mention...
“NO breakage and safe packing of fragile goods”
“received all items in perfect condition”
“My things arrived in good condition”
Great Crew Members
| Hannah, Anthony, Jesus | remembered items by memory, navigated parking challenges |
| Kim | Kim walked the house, gave a great estimate, very communicative |
| Hannah, Chris | Hannah provided excellent service, Chris led great crews |
| Matt, Chuck, Terry, Kim | were helpful and patient with my questions |
| Juan | Juan was wonderful in helping move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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