Operating as StorAmerica Management, StorageMax Self Storage has been providing top-quality self-storage solutions since 1999. Based in Irvine, California, the company owns and operates over 75 properties across California, Arizona, and Nevada with more than 4.9 million square feet of space. As a subsidiary of Guardian Storage Centers, they offer a range of services including month-to-month leases, vehicle, boat and RV storage, and online rentals. While not specifically mentioned among the trusted rankings of the best Rancho Cucamonga, CA movers, StorageMax is known for their excellent customer service. They hold an 'A+' Better Business Bureau accreditation and takes great pride in offering secure and convenient storage options for both residents and business owners.
StorageMax Self Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About StorageMax Self Storage
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of StorageMax Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
StorageMax Self Storage generally provides excellent service with friendly staff and affordable options, though there are some concerns about service disappointments and deceitful practices.
Recent Reviews Mention...
“Was by far one of the best stress-free experiences”
“the service was disappointing enough to warrant the lowest score”
“Excellent service”
2. Affordability
Nationwide Average: 7.69/10
StorageMax Self Storage is generally considered to offer great value for its pricing, despite occasional concerns about rent increases without notice.
Recent Reviews Mention...
“reasonably priced”
“Great price and location”
“prices felt high but worth the value”
3. Communication
Nationwide Average: 7.53/10
StorageMax Self Storage generally excels with many customers outlining exceptional customer service and highly effective communication, though there are notable instances of significant communication issues reported by a minority.
Recent Reviews Mention...
“no response when contacted on Christmas Eve”
“Angelica was knowledgeable, professional, and very efficient”
“manager is very professional and helpful”
4. Stick to Prices
Nationwide Average: 5.99/10
StorageMax Self Storage has mixed reviews, with some customers facing unexpected charges and regular rent increases, though others found the rates affordable.
Recent Reviews Mention...
“rent goes up every month”
“charged next month's rental fee within 24 hours of payment”
“allowed us to store at an affordable rate”
5. Friendliness
Nationwide Average: 8.91/10
StorageMax Self Storage generally receives high praise for its staff's pleasant demeanor and professionalism, with only a few customers noting instances of rudeness.
Recent Reviews Mention...
“Immediately greeted by Angelica and decided on a unit quickly”
“manager is nice”
“Stacy was pleasant and Jason was insightful”
6. Will Hire Again
Nationwide Average: 8.18/10
StorageMax Self Storage receives mixed feedback, with several customers eager to return due to positive experiences, while a significant number express clear unwillingness to use their services again due to poor service and rudeness.
Recent Reviews Mention...
“unlikely to hire again after this incident”
“Thank you Storage Max, would use again”
“I would give zero star if possible”
7. Professionalism
Nationwide Average: 8.31/10
StorageMax Self Storage generally receives positive feedback, but there are notable instances of unprofessional behavior that raise concerns.
Recent Reviews Mention...
“Angelica was knowledgeable, professional and very efficient”
“manager is very professional”
“rude behavior indicates lack of professionalism”
8. Conflict Handling
Nationwide Average: 4.07/10
StorageMax Self Storage appears to be significantly lacking, with complaints citing no effort to rectify issues such as A/C or elevator malfunctions, repeated mistakes going uncorrected, and even resorting to threats rather than resolving issues.
Recent Reviews Mention...
“no effort to rectify issues like A/C or elevator”
“haven't corrected the repeated mistake”
“threatened me instead of resolving the issue”
Great Crew Members
| Angelica | Immediately greeted and helped efficiently decide on a unit |
| Stacey | Stacey made up rules not previously known. |
| Stacey | Stacey always answered questions and was responsive |
| Stacy, Jason | Stacy was professional, and Jason provided great insights |
| Stacey | specific recognition to Stacey for stellar service. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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