You’ve come to the right place for a stress-free moving experience with FlatRate Moving, a local moving company in Los Angeles, California that promises to help you experience a perfect move. Its revolutionary all-inclusive moving service not only covers the basics like packing and loading, but also includes property protection such as the floor, corner, and hallway padding. Prices also include labor and travel expenses. Everything from clothes to mattresses, lamps to sculptures, appliances to electronics and computers, FlatRate Moving can get the job done in making sure all your valuables are securely packed and wrapped for safe transport to your new home. If you're looking for more options, check out our complete list of moving services in Los Angeles, CA.
FlatRate Moving Los Angeles
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About FlatRate Moving Los Angeles
Additional Cities Served: El Monte, Downey, Norwalk, South Gate, Santa Monica, Whittier, AlhambraShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Office Moving
- Elite White Glove Moving
- Box Delivery
- Packing Services
- Custom Crating
- Storage
- Furniture Only
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Summarized Review of FlatRate Moving Los Angeles
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
FlatRate Moving Los Angeles receives strongly polarized reviews, indicating a mixed experience with a notable number of customers having excellent or terrible experiences.
Recent Reviews Mention...
“terrible service”
“First time with movers, not satisfied”
“TERRIBLE experience and not worth the money”
2. Punctuality
Nationwide Average: 8.07/10
FlatRate Moving Los Angeles has mixed reviews, with numerous customers praising their on-time performance, though there are significant complaints about delays and missed appointments.
Recent Reviews Mention...
“6 hours late for pickup”
“the movers showed up and were ready to work”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
FlatRate Moving Los Angeles receives mixed views, with a significant portion of customers appreciating their competitive pricing and fair quotes, while another significant portion criticizes them for high costs, pricing discrepancies, and unexpected charges.
Recent Reviews Mention...
“wish to get their money back”
“Should have saved money by self-moving”
“not worth the money AT ALL”
4. Communication
Nationwide Average: 7.53/10
FlatRate Moving Los Angeles appears to have a mixed record, with numerous complaints about responsiveness and unfulfilled promises contrasted by high praise for individual team members who excelled in keeping clients informed and engaged.
Recent Reviews Mention...
“Lied about being late”
“did not proactively reach out for updates”
“hard to contact and had to chase for status”
5. Stick to Prices
Nationwide Average: 5.99/10
FlatRate Moving Los Angeles has mixed reviews with numerous customers expressing satisfaction with accurate and fair quotes while a considerable number voice their grievances over hidden fees, price inflation, and not honoring the initial quote.
Recent Reviews Mention...
“Won't deliver without extra fees”
“quote had a cushion for unforeseen costs”
“No surprise cost, stuck to the quote”
6. Speed
Nationwide Average: 8.58/10
FlatRate Moving Los Angeles generally receives high praise for quick and efficient moving services, despite a few reports of delays and slow service.
Recent Reviews Mention...
“Driver could not find address”
“careful but still FAST”
“efficient service”
7. Friendliness
Nationwide Average: 8.91/10
FlatRate Moving Los Angeles overwhelmingly receives praise for having courteous, professional, and genuinely nice staff, despite a few negative comments regarding rudeness and unprofessional behavior.
Recent Reviews Mention...
“rude”
“the guys were very nice, foreman seemed to care”
“organized and orchestrated everything perfectly”
8. Will Hire Again
Nationwide Average: 8.18/10
FlatRate Moving Los Angeles has a polarized customer base with numerous clients expressing strong dissatisfaction and an equal number advocating for their services with high praise and intentions to rehire.
Recent Reviews Mention...
“would not use this company again”
“would not hire again”
“Would not hire again due to negatives”
9. Professionalism
Nationwide Average: 8.31/10
FlatRate Moving Los Angeles displays a stark contrast in customer experiences, with numerous praises for their hardworking, professional teams, yet also significant criticism for instances of unpreparedness, unprofessional behavior, and damage.
Recent Reviews Mention...
“Came unprepared and unprofessional”
“rude”
“AWFUL experience”
10. Conflict Handling
Nationwide Average: 4.07/10
FlatRate Moving Los Angeles overwhelmingly displays a lackluster effort to adequately address and rectify customer issues and damages, with a small number of instances where corrective actions were appreciated.
Recent Reviews Mention...
“Not willing to honor extra valuation”
“finally taking corrective steps to make right”
“Fixed issue with misplaced boxes and arranged return”
11. Precision & Care
Nationwide Average: 8.01/10
FlatRate Moving Los Angeles has received mixed feedback, with numerous customers experiencing damage and mishandling of their belongings, while others commend the company for careful and respectful handling.
Recent Reviews Mention...
“lost boxes, stolen property”
“Left dressers downstairs, unorganized move”
“handled boxes roughly and throwing them”
Customer Insights
Cost: $ 1787.00 from 7 historical data points
Local Move Duration: 4 hours from 29 reviews
Interstate Move Duration: 7 days from 44 reviews
Great Crew Members
| Monica | handled all details professionally and quickly |
| Philip | foreman was apologetic and cared about my situation |
| Ilan | Ilan consistently provided excellent customer service |
| Ron, Ilan, Jae | Professional, courteous, and took care of all needs |
| Ron,Ilan | Ron and Ilan took care of all my needs |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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