Mountain Moves is a professional moving company based in Mountain View, California, servicing the Bay Area, including San Francisco, San Jose, the Peninsula, and Sunnyvale, CA. Dedicated to providing excellent customer service and personalized care for clients' belongings, the company offers a wide range of services, such as residential moving, commercial/office moving, same-day/local moves, storage organization, labor and heavy lifting, and pick-up and delivery. Their team of skilled and efficient movers ensures the utmost care, respect, and safety for your possessions during the relocation process. Mountain Moves emphasizes timely and reliable service to ensure client satisfaction with every move.
Mountain Moves - Moving Company
Good
based on 709+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Mountain Moves - Moving Company
Additional Cities Served: Santa Clara, San Mateo, Redwood City, Mountain View, Palo Alto, Cupertino, Menlo ParkShow More >
Moving Services
- Residential Moving
- Commercial/Office Moving
- Same Day/Local Move
- Long-distance Move
- Storage Organization
- Packing and Unpacking
- Pick-up & Delivery
- Labour & Heavy Lifting
- Piano and Sculpture Transport
- Appliance Transport
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Customer Reviews of Mountain Moves - Moving Company
We analyzed and organized the customer reviews of Mountain Moves - Moving Company in Sunnyvale, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Mountain Moves - Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.99/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“happy for the service”
“service was professional, well-organized, and very efficient”
“exceeded expectations in every way”
2. Punctuality
8.92/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They finished the job on time”
“Prompt and quick at getting the job done”
“the movers were prompt”
“came right on time”
3. Affordability
7.05/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Their pricing is unreasonable and unfair”
“prices are competitive, shopped around quite a bit”
“fees are quite reasonable”
“price was fair”
4. Communication
8.46/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Brandy was unfailingly polite and helpful”
“able to give me the ETA's”
“answered all my questions very quickly”
“kept great communication about arrival times”
5. Stick to Prices
4.97/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged me 3.5 hours extra because the truck was small”
“No hidden costs”
“stuck to the quoted price”
“did not stick to quoted prices”
6. Speed
8.41/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“fast ”
“quick at getting the job done”
“done within an hour”
“hauled everything really quickly”
7. Friendliness
9.79/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“John and Carlos were upbeat”
“labour guys was extremely kind and friendly”
“the movers were courteous”
8. Will Hire Again
8.7/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would definitely ask for them again”
“will highly recommend them and would hire again”
“enjoyed working with Alfredo and the other two movers”
9. Professionalism
9.2/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“highly skilled”
“service was professional, well-organized, and very efficient”
“John and Carlos were professional”
“Very professional”
10. Conflict Handling
4.57/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“they were happy to come back later”
“Did not respond to damage reimbursement requests”
“No response to feedback about the move”
“no adequate effort to rectify issues mentioned ”
11. Precision & Care
9.02/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“were careful in packing up our items”
“finished with good care”
“made sure to wrap all of our furniture with care”
“very careful with our belongings”
Customer Insights
Cost: $ 1324.00 from 9 historical data points
Local Move Duration: 5 hours from 16 reviews
Great Crew Members
| James, John | fantastic work by movers |
| Alfredo | enjoyed working with Alfredo and the other movers |
| John,Carlos,Brandy | went above and beyond with a smile |
| John, Fabian, Carlos | John, Fabian and Carlos are awesome |
| John, Carlos | greeted me professionally and listened to guidance |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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