Total Care Moving is a trusted moving company based in Toronto, Ontario, Canada, offering high-quality services and a commitment to customer satisfaction. The company takes care of everything from start to finish without subcontracting and provides various truck sizes and express shipping to accommodate any move size. Total Care Moving is dedicated to delivering outstanding service at competitive rates and guarantees no hidden fees or surprise costs. The experienced and professional crews are trained to properly wrap, load, and offload belongings, ensuring their safe delivery. They operate in numerous locations across Ontario and Quebec, providing local and long-distance moving services in Ontario, CA.
Total Care Moving
Total Care Moving
based on 602+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Total Care Moving
Moving Services
- Local Moving
- Long-Distance Moving
- Commercial Moving
- Small Moves
- Last-Minute Moving
- Furniture Moving
- Packing Services
- Storage Services
- Express Shipping
- Moving Consultation Service
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Summarized Review of Total Care Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.54/10
Nationwide Average: 8.44/10
Total Care Moving predominantly receives high praise for its efficient, professional, and pleasant moving services, despite a handful of severely negative experiences concerning issues such as lost, damaged items, and unprofessional behavior.
Recent Reviews Mention...
“reliable and finished the job quickly”
“they had remarkable talent and finished without a hitch”
“great people who drove us”
2. Punctuality
6.61/10
Nationwide Average: 8.07/10
Total Care Moving has mixed reviews with several clients praising their timeliness while a notable number of customers experienced significant delays and unsatisfactory response times.
Recent Reviews Mention...
“showed up when they said they would”
“crew was 5 hours late”
“no one answers my phone calls”
3. Affordability
6.07/10
Nationwide Average: 7.69/10
Total Care Moving has mixed reviews with some customers finding it reasonably priced and competitive, while a significant number report being charged significantly more than quoted, leading to dissatisfaction.
Recent Reviews Mention...
“priced reasonably”
“final bill double quote”
“demanded double the quoted price”
4. Communication
5.77/10
Nationwide Average: 7.53/10
Total Care Moving displays a polarized profile where some customers laud their responsiveness and professionalism, while a significant number express frustration over ignored calls and emails, leading to inconsistent experiences.
Recent Reviews Mention...
“answer fast and are friendly”
“they remained communicative along the way”
“no one answers my phone calls”
5. Stick to Prices
4.11/10
Nationwide Average: 5.99/10
Total Care Moving has received numerous complaints about not honoring their initial quotes, with mixed feedback showing some instances of adherence to pricing promises but a significant number of customers facing higher than expected charges.
Recent Reviews Mention...
“didn't honor promised reduction”
“double the quoted price demanded”
“THE QUOTED AMOUNT WAS TRIPLE WHAT THEY SAID”
6. Speed
7.02/10
Nationwide Average: 8.58/10
Total Care Moving generally provides swift and efficient service, with numerous customers appreciating their quick and diligent work, despite some reports of delays and inexperienced crews slowing down the process.
Recent Reviews Mention...
“finished the job quickly”
“service was swift”
“crew seemed very inexperienced”
7. Friendliness
8.26/10
Nationwide Average: 8.91/10
Total Care Moving generally receives high praise for their amicable and helpful service, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“are friendly and willing to help”
“Their sense of humor made me laugh and feel better”
“kind and helpful movers”
8. Will Hire Again
7.3/10
Nationwide Average: 8.18/10
Total Care Moving has a predominately positive response from customers who express strong satisfaction and a high likelihood of using their services again, despite a notable fraction of dissatisfied customers who would not rehire.
Recent Reviews Mention...
“Recommended for a trouble-free move!!”
“would hire again”
“strong recommend”
9. Professionalism
6.76/10
Nationwide Average: 8.31/10
Total Care Moving receives mixed feedback, with numerous customers praising their professional, efficient service, while a significant minority report experiences of unprofessional behavior and handling.
Recent Reviews Mention...
“professional and reliable movers”
“professionals took care of our transfer”
“service was...expert”
10. Conflict Handling
1.11/10
Nationwide Average: 4.07/10
Total Care Moving consistently shows a lack of effort and responsiveness in addressing, compensating for, or rectifying issues and damage claims, indicating a significant deficiency in customer service and satisfaction remediation.
Recent Reviews Mention...
“will not answer phone calls to fix issues”
“no attempt to rectify the situation”
“refused to right any wrong”
11. Precision & Care
6.16/10
Nationwide Average: 8.01/10
Total Care Moving has mixed feedback with numerous customers praising their carefulness and professionalism in moving items undamaged, while a significant portion reported damage, mishandling, and lack of responsibility for belongings.
Recent Reviews Mention...
“handled things with extra care”
“took care of our transfer professionally without damaging”
“thick blankets and shrink wrap prevented dents and scrapes”
Customer Insights
Cost: $ 6995.00 from 6 historical data points
Local Move Duration: 8.5 hours from 3 reviews
Interstate Move Duration: 9 days from 4 reviews
Great Crew Members
| Kris | handled things with extra care |
| Roy | Roy team worked efficiently |
| Sarah Young | Ms Sarah Young was super professional, courteous, and fun |
| Vineeth, Tapan | Amazing job done |
| Sarah | was nice and friendly until payment was received |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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