StorAmerica Ontario is a self-storage company that has been in operation since 1999. Managed by StorAmerica Management and a subsidiary of Guardian Storage Centers, the company operates over 75 properties across California, Arizona, and Nevada, amounting to more than 4.9 million square feet of space. The company is based in Irvine, California but has multiple locations, including in the city of Ontario, CA. They offer a variety of services including online rentals, month-to-month leases, vehicle, boat & RV storage. Proud of its customer service relationship, StorAmerica Ontario has earned an A+ accreditation from the Better Business Bureau and promises security, confidence, and convenience to its clients.
StorAmerica Ontario
based on 116+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About StorAmerica Ontario
Moving Services
- Online Rentals 24/7
- Month-to-Month Leases
- Vehicle Storage
- Boat Storage
- RV Storage
- Business Storage
- Protection Plan
- Packing Supplies
- Auctions
- Cell Tower Leasing
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of StorAmerica Ontario
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.07/10
Nationwide Average: 8.44/10
StorAmerica Ontario is highly regarded for its excellent customer service and affordable options, despite a few minor criticisms.
Recent Reviews Mention...
“good service”
“great service”
“StorAmerica in Ontario provided topnotch quality”
2. Affordability
7.67/10
Nationwide Average: 7.69/10
StorAmerica Ontario is generally considered affordable and provides good value for the price, despite a few complaints about being overpriced.
Recent Reviews Mention...
“no extra fees”
“Price is good”
“content with the price on the unit”
3. Communication
7.93/10
Nationwide Average: 7.53/10
StorAmerica Ontario generally receives high praise for their customer service, professionalism, and helpfulness, despite a few criticisms regarding responsiveness and handling of concerns.
Recent Reviews Mention...
“there was absolutely no response about the video”
“they accused me without asking”
“Perla is very informational and thorough.”
4. Friendliness
9.03/10
Nationwide Average: 8.91/10
StorAmerica Ontario generally receives high praise for its welcoming and helpful staff, with numerous mentions of specific employees going above and beyond to provide excellent customer service, despite a couple of negative comments about the need for more smiles and perceived rudeness.
Recent Reviews Mention...
“they are friendly and very clean”
“they are friendly”
“the lady at the front desk was so friendly”
5. Will Hire Again
7.25/10
Nationwide Average: 8.18/10
StorAmerica Ontario seems to have a predominantly positive reception, with many customers indicating they would definitely consider rehiring the company due to great experiences, despite a few expressing dissatisfaction.
Recent Reviews Mention...
“I have not heard from anyone in 5 days”
“would hire again”
“would hire again”
6. Professionalism
8.05/10
Nationwide Average: 8.31/10
StorAmerica Ontario is highly regarded for their clean, knowledgeable, and methodical approach, with widespread positive experiences noted, though there was a single report of unprofessional behavior.
Recent Reviews Mention...
“The facility is very professional”
“knew everything I needed to know”
“representative was professional”
7. Conflict Handling
2.63/10
Nationwide Average: 4.07/10
StorAmerica Ontario generally exhibits a reluctance, reflected in several instances of insufficient action or indifference towards resolving issues, with a notable exception where staff demonstrated support.
Recent Reviews Mention...
“showed no remorse and took no immediate action”
“won't refund your money when it's their program that messed up”
“staff looked out for me, likely willing to right wrongs”
Great Crew Members
| Perla | very helpful and always friendly |
| Perla | great job by mover |
| Destiny | answered all my questions and provided great help |
| Perla | Very informational and thorough in the process. |
| Destiny | very helpful and treated me with a lot of courtesy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact StorAmerica Ontario
Ontario, CA, 91764
(909) 947-7946
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