U-Pack has been in the business of making relocation simple since 1997. It offers durable, weather-resistant containers that provide goods with maximum protection from the elements. This makes them the perfect choice for those looking for a portable storage solution to keep their belongings safe and dry while in transit. U-Pack containers are designed for convenience and ease of use. Just load your belongings inside, and U-Pack will drive them to your new place. Whether you’re planning to move your household, relocate for a new job, or ship your belongings to campus, this company has got you covered. U-Pack is also ideal for senior moves, military moves, and cross-country relocations, with its 24/7 shipment tracking system and fast, guaranteed deliveries. The company has a service center in Oakland, CA, conveniently located for residents in the surrounding areas.
U-Pack
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Pack
Additional Cities Served: Berkeley, Richmond, Livermore, San Leandro, Alameda, Walnut Creek, DanvilleShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- U-Pack vs Full Service
- U-Pack vs Portable Storage
- U-Pack vs Truck Rental
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 12/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of U-Pack
We analyzed and organized the customer reviews of U-Pack in Oakland, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Pack based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Move went exactly as planned”
“highly recommend U-Pack”
“received damaged items and severe dissatisfaction”
“excellent customer service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“always adhere to timeline”
“reliable, on time”
“Lots of delay on the Maryland service center side”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“super transparent about costs and all-inclusive quotes”
“cost over $1800 including storage”
“most cost-effective”
“considerably more affordable than other quotes”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer support never disappoints”
“excellent customer service”
“Everyone was helpful and pleasant”
“phenomenal service and seamless communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quotes are all-inclusive with no hidden fees”
“no issues with price changes mentioned”
“charged additional fees unexpectedly”
“no surprise charges, did exactly as promised”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delivery was significantly delayed”
“Destroyed my moving plans, implying slow service.”
“picked up items earlier than scheduled”
“has been here sitting and just charging us by the hour”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very courteous employees”
“Pleasant and kind interaction with drivers”
“professional crew implied friendliness”
“Friendly staff”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“severe dissatisfaction and intent to sue”
“U-Pack team, you are awesome!”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“courteous and reliable”
“crew was professional”
“ABF is one of the best freight moving companies”
“operates very effectively”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“advised to fill out a claim form with no resolution offered”
“grateful that there was no cancellation fee”
“no real compensation offered for missing items”
“No contingency plan for equipment failure.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“chaise couch was broken and items were damaged”
“my furniture is trashed”
“items were destroyed and container dropped”
“effectively prevented damage with skillful packing”
Customer Insights
Cost: $ 4708.00 from 22 historical data points
Interstate Move Duration: 7 days from 58 reviews
Great Crew Members
| U-Pack team | you are awesome! |
| Carol | Carol in the Chester, PA office was super helpful |
| ABF | ABF in Oakland and Houston were great. |
| Dan McCready | everyone I dealt with was friendly, helpful and kind |
| Joe C | responsive, kind and patient with me |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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