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UNITS Moving & Portable Storage of Los Angeles
based on 221+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About UNITS Moving & Portable Storage of Los Angeles
Additional Cities Served: Pasadena, Buena Park, Baldwin Park, Cypress, South Pasadena
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of UNITS Moving & Portable Storage of Los Angeles
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.46/10
Nationwide Average: 8.44/10
UNITS Moving & Portable Storage of Los Angeles is highly regarded for its exceptional service, good pricing, and effective communication, despite a few instances of dissatisfaction among customers.
Recent Reviews Mention...
“everyone at Units has always been so friendly and helpful”
“Amazing experience with this company”
“Units provided an excellent service”
2. Punctuality
6.83/10
Nationwide Average: 8.07/10
UNITS Moving & Portable Storage of Los Angeles generally meets expectations with on-time deliveries and pickups, though it suffers from occasional lapses in communication and delays.
Recent Reviews Mention...
“surprise me with how quickly they are able to deliver”
“Kept rescheduling and not waiting even for a minute”
“They were able to get a pod out soon after I called”
3. Affordability
8.17/10
Nationwide Average: 7.69/10
UNITS Moving & Portable Storage of Los Angeles is highly praised for its competitive pricing, offering better value and lower prices than its competitors, despite isolated concerns over unexpected charges.
Recent Reviews Mention...
“Quick to charge more for any delay”
“good pricing compared to the rest”
“Their price beat the competition”
4. Communication
8.09/10
Nationwide Average: 7.53/10
UNITS Moving & Portable Storage of Los Angeles generally receives high praise for their responsiveness, helpfulness, and professionalism, although there are a few instances of dissatisfaction regarding service and clarity in communication.
Recent Reviews Mention...
“everyone has always been so helpful”
“responsive to queries”
“office was super helpful”
5. Stick to Prices
5.91/10
Nationwide Average: 5.99/10
UNITS Moving & Portable Storage of Los Angeles generally maintains transparency and adheres to their quotes, despite a few instances of additional charges not initially communicated.
Recent Reviews Mention...
“Charged more without fair warning”
“services were performed exactly as promised”
“Didn't get hit with any hidden fees”
6. Speed
7.64/10
Nationwide Average: 8.58/10
UNITS Moving & Portable Storage of Los Angeles receives high praise for finishing moves in under 4 hours and working quickly to meet customer needs.
Recent Reviews Mention...
“surprise me with how quickly they move the unit”
“Took 2 weeks to pick up the first container”
“stuff arrived quickly”
7. Friendliness
9.06/10
Nationwide Average: 8.91/10
UNITS Moving & Portable Storage of Los Angeles is consistently praised for its helpful, courteous, and professional staff, including named individuals like Maria, Elizabeth, and Hilda, highlighting an exceptional customer service experience throughout the company.
Recent Reviews Mention...
“everyone at Units has always been so friendly”
“Driver was indifferent and left immediately”
“Maria and John were very friendly”
8. Will Hire Again
8.04/10
Nationwide Average: 8.18/10
UNITS Moving & Portable Storage of Los Angeles evidently receives overwhelming positive feedback with the majority of customers showing high intent to reuse their services and recommend them to others, despite a few expressed dissatisfactions.
Recent Reviews Mention...
“definitely recommend Units and plan on using their services again”
“guaranteed to return for future needs”
“highly recommend this company”
9. Professionalism
8.04/10
Nationwide Average: 8.31/10
UNITS Moving & Portable Storage of Los Angeles is highly regarded for its professional behavior and competency, despite a few instances of dissatisfaction, showcasing a generally positive perception of their staff's professionalism.
Recent Reviews Mention...
“Extremely professional, Ruben was very knowledgeable”
“professional conduct by the driver”
“Drivers and scheduling staff behaved unprofessionally”
10. Conflict Handling
4.51/10
Nationwide Average: 4.07/10
UNITS Moving & Portable Storage of Los Angeles generally shows a low level of responsiveness and problem resolution, despite one instance of commendable service recovery by an employee named Elizabeth.
Recent Reviews Mention...
“Maria went above and beyond to correct an issue”
“lack of immediate reaction or apology for the incident ”
“no reasonable explanation for the issue”
11. Precision & Care
7.93/10
Nationwide Average: 8.01/10
UNITS Moving & Portable Storage of Los Angeles ensures everything remains intact, with not a single item being broken during the moving process.
Recent Reviews Mention...
“all my stuff arrived safely”
“everything was intact, not one item was broken”
“no items were damaged”
Great Crew Members
| Bill | Bill went above and beyond trying to fit our unit on to our property |
| Ruben | Ruben's amazing service made the experience better |
| Reuben | very knowledgeable and cooperative |
| Maria, John | Maria was helpful, and John showed dedication |
| MARIA | had been so helpful and courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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