Clutter is a moving and storage company with locations in not just Los Angeles, Chicago, New York, and many other major cities. This company has a unique and innovative approach to the age-old dilemma of relocation. Clutter understands that moving is one of the most stressful times in your life and offers services to alleviate most if not all of the stress from your moving day. Particularly in Los Angeles, their service options stand amongst some of the high-quality movers serving Los Angeles, CA. Clutter has a technology-first approach to the moving process that includes digital walkthroughs and real-time GPS tracking of your truck all on your phone, giving you peace of mind knowing that everything you need for your move is right within your grasp.
Clutter Storage - Los Angeles
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Clutter Storage - Los Angeles
Additional Cities Served: Inglewood, Santa Monica, Lakewood, Gardena, West Hollywood, Beverly Hills, LomitaShow More >
Moving Services
- Storage
- Moving homes
- Moving into storage
- Packing help
- Affordable move-in, on demand access
- Affordable quote online
- Flexible access
- Modernize your storage
- Home pickup & delivery for purchase
- Flexible deliveries & pickups
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Summarized Review of Clutter Storage - Los Angeles
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Clutter Storage - Los Angeles receives mixed feedback with numerous customers facing significant issues and dissatisfaction while others praise the affordability, organization, and efficient service.
Recent Reviews Mention...
“experienced a moving nightmare with the company”
“super affordable and well organized”
“gave a 1-star rating”
2. Punctuality
Nationwide Average: 8.07/10
Clutter Storage - Los Angeles generally receives positive remarks for being on time and efficient, although there are notable instances of cancellations, rescheduling, and issues with time management.
Recent Reviews Mention...
“only provided movers for a short, insufficient time”
“lack integrity”
“team was efficient and completed the move promptly”
3. Affordability
Nationwide Average: 7.69/10
Clutter Storage - Los Angeles is overwhelmingly perceived as expensive and prone to charging high and unexpected fees, with numerous customers citing hidden costs, significant rate increases, and experiences of feeling overcharged, despite a few isolated reports of fair pricing and discounts.
Recent Reviews Mention...
“super affordable and well organized”
“spent WELL OVER $20,000”
“They have stolen money out of my account each month.”
4. Communication
Nationwide Average: 7.53/10
Clutter Storage - Los Angeles experiences a mixture of opinions, with several customers expressing severe dissatisfaction with poor customer service and lack of responsiveness, while a smaller group praises the company's helpful and effective communication efforts.
Recent Reviews Mention...
“customer service communication is poor”
“WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED”
“never told me they were leaving”
5. Stick to Prices
Nationwide Average: 5.99/10
Clutter Storage - Los Angeles has a plethora of complaints about charging higher than the agreed-upon prices, adding unexpected fees, not honoring promotional rates, breaching contract terms, and generally displaying a lack of transparency and integrity in their billing practices.
Recent Reviews Mention...
“quoted a certain size then charged for a bigger size.”
“lack integrity”
“offered $400 to cover $15,000 damages”
6. Speed
Nationwide Average: 8.58/10
Clutter Storage - Los Angeles generally receives high praise for efficiency and swift service, despite a few reports of slow performance and purposefully delayed service.
Recent Reviews Mention...
“incompetent, slow”
“removed client belongings post haste”
“move was completed efficiently and swiftly”
7. Friendliness
Nationwide Average: 8.91/10
Clutter Storage - Los Angeles receives highly positive remarks for their kind and attentive team, despite a few instances of unprofessionalism and rudeness from some members.
Recent Reviews Mention...
“movers were kind”
“would give negative 5 stars”
“were happy, helpful and attentive the entire day”
8. Will Hire Again
Nationwide Average: 8.18/10
Clutter Storage - Los Angeles has received a mix of extremely positive and extremely negative feedback, indicating a polarized customer base where some clients are highly satisfied and would use their services again, while a significant number of others express strong dissatisfaction and an adamant refusal to rehire.
Recent Reviews Mention...
“would not hire again due to negative experiences”
“would hire again”
“DO NOT USE THIS COMPANY EVER”
9. Professionalism
Nationwide Average: 8.31/10
Clutter Storage - Los Angeles receives mixed reviews, with significant praise for team efficiency and high professionalism from some members, contrasting with several reports of unprofessional behavior, incompetence, and carelessness from others.
Recent Reviews Mention...
“crew lacked professionalism”
“incompetent, slow”
“worked great as a team”
10. Conflict Handling
Nationwide Average: 4.07/10
Clutter Storage - Los Angeles overwhelmingly demonstrates a consistent reluctance to accept responsibility and provide adequate resolution for customer issues, including lost or damaged items, with only a few exceptions where the company did offer appropriate compensation or resolution.
Recent Reviews Mention...
“refused to accept responsibility for issues”
“Did not rectify the service issue”
“did not right the wrong of losing and damaging items”
11. Precision & Care
Nationwide Average: 8.01/10
Clutter Storage - Los Angeles receives mixed reviews, with numerous clients reporting damaging and losing items, while others praise the company for packing and transporting their belongings responsibly and with great care.
Recent Reviews Mention...
“left a piece of my furniture outside”
“wrapped up my items very well”
“they lost and damaged my items”
Customer Insights
Cost: $ 1127.00 from 60 historical data points
Hourly Minimum: 1.75 hours from 10 reviews
Local Move Duration: 3 hours from 62 reviews
Interstate Move Duration: 4 days from 5 reviews
Great Crew Members
| Lorenzo, Mike, David | they made the stressful process feel easy, attentive and communicated well |
| Michael | Michael was very professional and addressed all concerns |
| Michael,Michael | both Michaels were great |
| Michael, Javon, Mischael | all three provided exceptional service |
| Yolanda | was efficient and helped through the booking process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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