Bekins Moving Solutions is a full-service national moving company that has built a reputation for its dependable moving services. For over 30 years, it has set the industry bar for professional ethics and personal convenience. As an experienced mover serving Tracy, CA, Bekins Moving Solutions provides a comprehensive service from moving consultation to packing, custom crating, and transporting your belongings anywhere in the country or internationally. With a nationwide network of professionals, it’s a powerhouse in the moving and storage industry. With residential customers at its core, Bekins Moving Solutions continues to serve families moving locally from one home to another. It’s a genuine global moving company with a local heart.
Bekins Moving Solutions
based on 1304+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bekins Moving Solutions
Additional Cities Served: Tracy, Livermore, Milpitas, Pleasanton, Alameda, San Ramon, Walnut CreekShow More >
Moving Services
- Local moving
- Long-distance moving
- Cross-country moving
- International moving
- Small moves
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
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Summarized Review of Bekins Moving Solutions
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.94/10
Nationwide Average: 8.44/10
Bekins Moving Solutions has received a polarized response from customers, with many reporting complete satisfaction and smooth experiences while others express significant dissatisfaction due to damage, stress, and poor service.
Recent Reviews Mention...
“damaged items continuously.”
“The Best of the BEST!”
“What a great packing and moving experience”
2. Punctuality
7.47/10
Nationwide Average: 8.07/10
Bekins Moving Solutions has received mixed feedback, with several reports of being on time and a consistent schedule countered by numerous complaints about delays and late arrivals.
Recent Reviews Mention...
“they were on time”
“kept in constant communication, indicating timeliness”
“They were early”
3. Affordability
7.01/10
Nationwide Average: 7.69/10
Bekins Moving Solutions receives mixed feedback, with some customers finding the service to be worth every penny and competitively priced, while others criticize the company for significant overcharges and unexplained additional costs.
Recent Reviews Mention...
“rates are comparable, reasonable price”
“It was well worth the money”
“reasonable price”
4. Communication
6.14/10
Nationwide Average: 7.53/10
Bekins Moving Solutions has received mixed feedback, with some customers praising their responsivity and clarity, while others report significant issues with responsiveness, lack of clear communication about charges, and difficulty in getting in touch with company representatives.
Recent Reviews Mention...
“managements lack of communication.”
“Luis had good communication throughout the move”
“provided very good customer service”
5. Stick to Prices
4.75/10
Nationwide Average: 5.99/10
Bekins Moving Solutions exhibits mixed feedback with instances of accurate estimates and adherence to quotations, contrasted by numerous accounts of exceeded quoted prices and additional charges.
Recent Reviews Mention...
“unresolved pricing change remains”
“charged 25% over the "Not to Exceed" price.”
“extorted for money for timely delivery”
6. Speed
8.13/10
Nationwide Average: 8.58/10
Bekins Moving Solutions has received varying feedback, with many customers appreciating their quick and efficient service, though there are significant reports of delays and slow performance which impacted some customers' experiences.
Recent Reviews Mention...
“extremely efficient”
“quick at what they did”
“polite and fast”
7. Friendliness
9.14/10
Nationwide Average: 8.91/10
Bekins Moving Solutions generally demonstrates outstanding politeness and accommodating attitudes, although there have been notable exceptions involving unprofessional and rude behavior by some staff members.
Recent Reviews Mention...
“very kind”
“simply a pleasure to have them”
“team was helpful and efficient, indicating friendliness”
8. Will Hire Again
7.43/10
Nationwide Average: 8.18/10
Bekins Moving Solutions appears to have mixed reviews with a significant number of customers expressing satisfaction and intent to rehire, while an equally notable number of customers are adamant about not using their services again due to negative experiences.
Recent Reviews Mention...
“Never again!”
“highly recommend this team and would hire again”
“would hire again”
9. Professionalism
8.2/10
Nationwide Average: 8.31/10
Bekins Moving Solutions has received mixed feedback, with several customers praising their teams for being helpful, careful, and professional, while a significant number of others have cited instances of unprofessional behavior, inexperience, and unethical conduct.
Recent Reviews Mention...
“extremely efficient and professional”
“hardworking, skilled and knowledgeable”
“professional moving services team ”
10. Conflict Handling
2.29/10
Nationwide Average: 4.07/10
Bekins Moving Solutions generally shows a lack of effort to address and compensate for customer grievances or rectify issues, despite a few instances of satisfactory resolutions.
Recent Reviews Mention...
“no willingness to explain overcharges.”
“worked out issues to our satisfaction”
“did not attempt to rectify forgery issue”
11. Precision & Care
7.46/10
Nationwide Average: 8.01/10
Bekins Moving Solutions has received mixed feedback with numerous reports of carefully protected belongings, but an equal number of serious complaints detailing significant damage to customers' items.
Recent Reviews Mention...
“they continuously have movers that damage items.”
“paid attention to detail and our requests”
“careful packing of grandmother’s dishes shows careful handling”
Customer Insights
Local Move Duration: 6 hours from 10 reviews
Interstate Move Duration: 7 days from 7 reviews
Great Crew Members
| Luis, Esteban, Anderson, Omar, Bernardo, Javier | extremely efficient, very kind, professional |
| Luis, Bernardo, Javier, Nestor, Gustavo | hardworking, paid attention to detail and skilled |
| Luis, Javier, Nestor, Gustavo | organized, neat, polite and fast |
| Luis, Bernardo, Javier | Luis coordinated well, Bernardo was tireless, Javier was attentive to details |
| Carlos | Carlos was the nicest most patient driver |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Bekins Moving Solutions
5481 Brisa St, Livermore, CA, 94550
(925) 273-3406
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