Across Town Movers

Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Across Town Movers
We analyzed and organized the customer reviews of Across Town Movers in Lemon Grove, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Across Town Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“one of the best and easiest moves”
“excellent service”
“terrible service for military move ”
“efficient and effective workers ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“completed everything in a timely manner ”
“team was quick”
“showed up exactly at the start time ”
“they showed up on time ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“pricing was great ”
“cost was much less than expected ”
“reasonable rates”
“lowest bidder, so not affordable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“communicated well with us”
“great communication when placing items”
“good communication ”
“spoke to the owner who was helpful ”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“would use for all staging clients”
“misjudged the amount of goods and needed another truck”
“delayed move to add additional expense ”
“they escape reimbursing a claim”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quick turnaround”
“appreciated speed and efficiency”
“fast and efficient”
“packed quickly in less than 2.5 hours”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“everyone involved was kind”
“Alfonso was great”
“kind workers”
“team were kind and inclusive”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would have them handle my move every time”
“recommend this company and would hire again”
“seamless experience with these guys”
“would look to work with them again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“everyone involved was professional”
“seamless experience with these guys ”
“their work and effort was solid”
“extremely professional and quick movers ”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“didn't listen even when we offered to pack lamp”
“reimbursement was like pulling teeth”
“do not want to pay for broken item”
“refused to pay for damages ”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“hap hazardly packed and broke items ”
“handled packing and loading on their own ”
“took care of belongings”
“no mention of damage”
Customer Insights
Local Move Duration: 8 hours from 7 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
Alfonso, Jerry, Christian | Alfonso, Jerry, Christian were kind and professional |
Alfonso | Alfonso communicated well and ensured quick turnaround |
Alfonso | efficient and kind, great communication |
Alfonso | amazing job |
Alfonso, Eduardo, Jerry | made pack out easy and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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