With over 30 years in the industry, Gentle Giant Moving Company, Inc. has built a reputation as big as its name. Having grown into a professional moving company with 15 trucks and 40 moving experts, it can easily handle any size move from large homes to entire offices. This company provides full-service relocations, handling all the heavy-lifting, including professional packing services to help you get on your way faster in the area of Los Angeles, CA moving services. Gentle Giant Moving Company, Inc. also provides storage solutions for local and long-distance moving or if you just need to set a few things aside. Its private facilities are secured, so you know that your items will leave storage in the same condition in which they were stored.
Gentle Giant Moving Company, Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company, Inc.
Additional Cities Served: Torrance, Inglewood, Carson, Hawthorne, Redondo Beach, Gardena, Rancho Palos VerdesShow More >
Moving Services
- Instant online quotes
- Local moves
- Statewide moves
- Nationwide moves
- International moves
- Home relocation
- Office relocation
- Self packing
- Professional packing
- Mixed packing
Awards
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Summarized Review of Gentle Giant Moving Company, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle Giant Moving Company, Inc. demonstrates a consistently high level of professionalism and client satisfaction, with numerous customers lauding their excellent, efficient, and stress-free moving experiences, despite a few experiences of damage and poor service.
Recent Reviews Mention...
“great work by movers”
“quality was low due to damaged items”
“Michael and staff most professional moving company I have ever dealt with”
2. Punctuality
Nationwide Average: 8.07/10
Gentle Giant Moving Company, Inc. consistently demonstrates remarkable timeliness, frequently arriving on or even before the scheduled time, with only a singular mention of tardiness.
Recent Reviews Mention...
“arrived when they said, no timing issues mentioned”
“delivery window missed by a significant margin”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Gentle Giant Moving Company, Inc. is highly praised for its competitive pricing, offering great value for a variety of moving services that are often described as well worth the cost, efficient, and consistently below budget expectations.
Recent Reviews Mention...
“great prices for long distance and local moving”
“much less expensive than anticipated”
“affordable and efficient, not nickel and diming me”
4. Communication
Nationwide Average: 7.53/10
Gentle Giant Moving Company, Inc. predominantly receives high praise for their responsiveness, attention to detail, and helpfulness, though there are a few notable exceptions of dissatisfaction.
Recent Reviews Mention...
“poor communication overall”
“Maria was always available by phone and very helpful”
“very communicative and helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle Giant Moving Company, Inc. mostly receives high praise for its transparency, honesty, and accuracy in estimates, though a few isolated reports mention unexpected price increases or additional charges.
Recent Reviews Mention...
“They give a binding quote and stick to it”
“transparent, honest, and steered to make the right decisions”
“quote was accurate”
6. Speed
Nationwide Average: 8.58/10
Gentle Giant Moving Company, Inc. is consistently praised for their efficiency, with customers highlighting their ability to complete moves quickly, often under the estimated time frame, and with meticulous care that doesn't sacrifice speed.
Recent Reviews Mention...
“move went like clockwork”
“efficient 8.5 hours for a big job”
“quick at their work”
7. Friendliness
Nationwide Average: 8.91/10
Gentle Giant Moving Company, Inc. overwhelmingly impresses with consistently positive reviews highlighting their accommodating, courteous, and genuinely kind team, despite a couple of isolated negative experiences.
Recent Reviews Mention...
“Luis was quick and friendly”
“awesome on all levels”
“they treat you like family, showing mom-and-pop type of love”
8. Will Hire Again
Nationwide Average: 8.18/10
Gentle Giant Moving Company, Inc. overwhelmingly receives positive feedback, with the majority of customers stating they would not only use their services again but also highly recommend them to others, despite a few stating they would not rehire or recommend the company.
Recent Reviews Mention...
“do not recommend this company”
“would not recommend or hire again”
“will never use another company again”
9. Professionalism
Nationwide Average: 8.31/10
Gentle Giant Moving Company, Inc. is highly regarded for its professional, efficient, and courteous team despite a few criticisms regarding disrespect and unprofessionalism from certain individuals.
Recent Reviews Mention...
“treated with disrespect, owners over talk”
“most professional”
“Gary Sr. managed his workers well”
10. Conflict Handling
Nationwide Average: 4.07/10
Gentle Giant Moving Company, Inc. shows a polarized performance with several instances of exceptional service and prompt rectifications contrasting sharply with multiple reports of unaddressed issues and dissatisfaction in handling claims.
Recent Reviews Mention...
“acknowledged damage but did not provide satisfactory solution”
“took responsibility for a broken table and compensated promptly”
“they finally agreed to pay the full claim amount”
11. Precision & Care
Nationwide Average: 8.01/10
Gentle Giant Moving Company, Inc. receives overwhelmingly positive reviews for their meticulous and cautious approach, despite a few instances of dissatisfaction regarding damaged items.
Recent Reviews Mention...
“conference table and chairs were damaged”
“very sensitive to my move with regards to protecting valuables”
“no damage during the move”
Customer Insights
Local Move Duration: 3.5 hours from 12 reviews
Great Crew Members
| Luis | Luis was particularly mentioned as awesome |
| Michael | deserved praise for professionalism and handling the move |
| Gary Sr., Alex, Gary Jr, Elvis, Fernando | worked incredibly hard and seemed like a good team |
| Maria,Michael | provided excellent support and handled the move well |
| Michael,Maria,Reynaldo | took great care in various aspects of the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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