Ninja Movers

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Customer Reviews of Ninja Movers
We analyzed and organized the customer reviews of Ninja Movers in Greenfield, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Ninja Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“poor service experience”
“stress-free experience”
“they did an excellent job ”
“overcharged and took longer than expected”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“arrived right on time at 9am”
“longer than expected”
“early arrival, started after 10am ”
“they arrived two hours later than promised ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“far above any other quote I got”
“price was reasonable”
“charged more without approval”
“price doubled unexpectedly from original quote ”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“transferred 4 times before final quote”
“poor communication and demands”
“did not notify us of charges”
“poor communication and mixed messages on timing ”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“inconsistent info about fixed price and hourly charge”
“payment issues”
“charged more than maximum without approval”
“price increased significantly and unexpectedly ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“can't work slow and run up the charge”
“took longer than expected”
“quick on getting everything off the truck ”
“rushed towards the end without explanation”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“rude interaction”
“they are friendly ”
“dishonest actions overshadow friendliness”
“they looked very tired upon arrival ”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again”
“highly recommended”
“missing items and never found”
“would hire again ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“might do a great job”
“unprofessional behavior during move”
“prompt & professional”
“they were very professional ”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did nothing to rectify situation”
“missing items not addressed”
“did not address overcharge issue”
“no immediate resolution or apology, asked to email”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“concern with handling items”
“great care disassembling/reassembling”
“took wonderful care of all of our stuff ”
“missing electronic item and jewelry piece”
Customer Insights
Cost: $ 1030.00 from 8 historical data points
Hourly Minimum: 3 hours from 6 reviews
Local Move Duration: 4 hours from 60 reviews
Interstate Move Duration: 4 days from 21 reviews
Great Crew Members
Alex | Alex took great care with fragile items |
Lyndon, Osainu, Edgar | took great care with our stuff |
Leeroy, Thai, Osamu | very professional, friendly, and quick movers |
Edgar,Osamu | Edgar personable and reassuring, Osamu hoped for in future moves |
Jay | he initially confirmed job and provided timing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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