PODS Moving & Storage is a leading moving and storage company that has been in business for nearly 25 years. They have 3,000+ associates across the U.S. and Canada, with services extending internationally to Australia and the United Kingdom. With over 6 million moves and 245+ storage center locations, PODS offers a flexible and convenient solution for all moving and storage needs. The company provides portable storage containers in various sizes and delivers them right to the customer's door for easy loading and unloading. Additional services include packing supplies, moving help, car shipping, and more. PODS' focus on personalized solutions and attention to detail sets it apart from other Fresno, CA moving companies.
PODS Moving & Storage
based on 423+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.15/10
Nationwide Average: 8.44/10
PODS Moving & Storage largely disappoints customers with numerous accounts of terrible experiences and exceptionally poor service.
Recent Reviews Mention...
“meet our expectations”
“great alternative to purchasing storage”
“Great experience from beginning to end”
2. Punctuality
7.14/10
Nationwide Average: 8.07/10
PODS Moving & Storage generally has unreliable service with numerous reports of delays and rescheduling, though there are instances of on-time deliveries.
Recent Reviews Mention...
“called first and arrived as scheduled”
“drivers called letting me know they were on their way”
“driver was on time”
3. Affordability
4.95/10
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for having ridiculous prices, being significantly more expensive than initial quotes, and providing services at a very high cost.
Recent Reviews Mention...
“very affordable with automatic withdrawal setup”
“it's a bit expensive”
“valued service”
4. Communication
6.09/10
Nationwide Average: 7.53/10
PODS Moving & Storage demonstrates significant challenges, including long hold times, lack of response, and overall unreliability, despite a few positive remarks about their delivery drivers.
Recent Reviews Mention...
“Setting up was incredibly easy”
“called to give estimated time of arrival”
“drivers were nice and helpful”
5. Stick to Prices
1.95/10
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails, with customers reporting additional charges due to errors, being charged for orders they did not place, upselling into more expensive options, and significant discrepancies between initial quotes and final charges.
Recent Reviews Mention...
“was not told of delivery or pick up fee”
“basically they just ask for your email to spam you”
“did not stick to advertised service.”
6. Speed
8.93/10
Nationwide Average: 8.58/10
PODS Moving & Storage has customers dissatisfied due to the pod removal not being completed as promised.
Recent Reviews Mention...
“was quick and efficient”
“Quick and efficient”
“Quick fast pick up”
7. Friendliness
9.36/10
Nationwide Average: 8.91/10
PODS Moving & Storage experiences vary widely, from extremely unprofessional behavior by some drivers to instances where drivers were notably helpful and courteous.
Recent Reviews Mention...
“kind and generous nature, very respectful”
“very kind”
“Steven Lee was friendly, courteous”
8. Will Hire Again
6.61/10
Nationwide Average: 8.18/10
PODS Moving & Storage predominantly receives negative feedback, with most customers expressing a reluctance or outright refusal to use their services in the future, despite a couple of positive experiences.
Recent Reviews Mention...
“would hire again”
“Would highly recommend and will use again”
“love their business model”
9. Professionalism
8.49/10
Nationwide Average: 8.31/10
PODS Moving & Storage is criticized for having representatives that are considered completely useless.
Recent Reviews Mention...
“very professional and extremely knowledgeable”
“Very professional and a master at moving the POD”
“Charlie VanNest was very professional”
10. Conflict Handling
3.41/10
Nationwide Average: 4.07/10
PODS Moving & Storage generally shows a lack of concern for resolving customer issues, despite a rare case where a local office acted promptly to fix a problem.
Recent Reviews Mention...
“went out of his way to resolve issue”
“Carlos made sure to correct a bad situation”
“ensured landscaping would not be damaged ”
11. Precision & Care
6.66/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Everything came back in one piece and in perfect condition”
“Carlos was super careful and caring”
“all belongings were delivered in the condition they were packed ”
Customer Insights
Cost: $ 2063.00 from 4 historical data points
Interstate Move Duration: 30 days from 3 reviews
Great Crew Members
| Steven | appreciate his kind and generous nature, very respectful |
| Steven Lee | very professional, extremely knowledgeable and very kind |
| Steven Lee | got the pod dropped exactly where we needed it |
| Steven Lee | Steven Lee was awesome |
| Charles VonNest | very helpful with drop off |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2855 S Elm Ave Ste 110, Fresno, CA, 93706
(877) 770-7637
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Additional Resources
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