UniRelo
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: Foster City
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of UniRelo
We analyzed and organized the customer reviews of UniRelo in Union City, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for UniRelo based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“terrible experience”
“exceeded our high standards”
“great work by movers”
“very happy with the UniRelo service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Timely coordination mentioned”
“prompt in response over email and phone ”
“Pickup was on time”
“the movers arrived late without proper notification”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Paid heavily”
“They are charging for more volume than agreed”
“it was the cheapest”
“competitive prices”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“not helpful in resolving issues”
“asked for invoice before shipping, was not sent”
“great communication”
“very professional about the communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“not sticking to initial agreement”
“asking to pay double or almost up to 150 cubic feet”
“very honest about the container availability”
“very honest about the container availability”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quick move”
“they got it done fast ”
“very quick dropping at my door”
“transfer of boxes was smooth and fast”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“non empathetic behavior”
“Indian staff was very kind and helpful”
“everyone was very courteous”
“Staff is very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again”
“would not use Unirelo again due to bad experience”
“looking forward to working with you in future”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“lack of professionalism in service”
“exceptional efforts and dedication”
“crew was professional at both locations”
“team was professional at both ends”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“unwilling to resolve the situation”
“Not happy with the insurance provider handling”
“handled original passport with utmost care”
“they are unwilling to fully compensate for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“items arrived in pristine condition”
“none of the items were damaged”
“none of the items were damaged”
“boxes came in the same condition as packed”
Customer Insights
Local Move Duration: 4.5 hours from 4 reviews
Interstate Move Duration: 75 days from 24 reviews
Great Crew Members
| Usha, Shankar | Usha was helpful, Shankar handled everything professionally |
| Usha, Shankar | very helpful and professional in the move process |
| Usha,Lucky,Amol | kudos to you guys |
| Usha, Shankar, Manoj | Usha helped solve many queries, Shankar was very helpful, Manoj led safe delivery |
| Deepa | Deepa was very helpful in the move process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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