Clutch Moving Company North Bay

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Customer Reviews of Clutch Moving Company North Bay
We analyzed and organized the customer reviews of Clutch Moving Company North Bay in Fairfax, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Clutch Moving Company North Bay based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“good experience overall ”
“efficient with my move ”
“great work by movers”
“these people were great ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“on time ”
“Joe was right on time”
“crew arrived on time”
“on time ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“a bit pricey ”
“provided a clear and competitive quote”
“liked the price ”
“quote nearly tripled unexpectedly”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“good communication and easy process ”
“great with communicating ”
“friendly and helpful representative ”
“communicated clearly ”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“transparent pricing with no surprise fees ”
“stuck to clear and competitive quote”
“quote increased from $2500 to $7000”
“didn't stick to 3-day quote ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“saved time with my own packing ”
“able to get things done fast ”
“really fast job”
“they are really fast ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very professional and extremely courteous ”
“very nice people and friendly movers ”
“they are friendly ”
“they were cheerful ”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“overall a good experience ”
“highly recommend ”
“recommend this company and would hire again ”
“recommend this company and would hire again ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“really happy with crew”
“very professional ”
“fantastic service and very professional ”
“super helpful and great guys ”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“reimbursed me the full amount”
“no follow-up from owner on promised callback”
“refuse to accept liability ”
“items not replaced or paid for”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“kept everything in good condition ”
“very careful with all my items ”
“careful handling by movers ”
“handled items with care ”
Customer Insights
Cost: $ 739.00 from 6 historical data points
Local Move Duration: 3 hours from 20 reviews
Interstate Move Duration: 2 days from 8 reviews
Great Crew Members
Martin, Sergio | efficient and careful during my move |
Jesus, Walter, David | Jesus, Walter, David did a really good job |
Joel, Yeferson, Jose, Jose | fantastic service provided by them |
Walter, Jose | Walter and Jose did a great job |
Jesus, Martin, Sergio | super helpful and put together furniture |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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