Lucky Moving, Inc. is a professional door-to-door moving service company with headquarters in Los Angeles and branches in Houston, New Jersey, and Taiwan. It started operations in California in 1985 and has established a presence for those seeking moving service options. Lucky Moving prides itself on being an option for those seeking Pomona, CA moving services, offering affordable services that meet customers’ household and commercial moving needs. It has 53-foot trucks that can transport everything from one-bedroom apartments to large estates to anywhere in the continental United States and Canada. It also specializes in overseas shipping services that include packaging, loading, unloading, and assistance with customs inspection, clearance, and other procedures. Lucky Moving provides comprehensive coverage for commercial liability, cargo, labor injury, and vehicle damages.
Lucky Moving, Inc
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Lucky Moving, Inc
Additional Cities Served: West Covina, Chino, Whittier, Chino Hills, Tustin, Upland, Baldwin ParkShow More >
Moving Services
- Local moving
- Long-distance moving
- Cross-country moving
- International moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Lucky Moving, Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lucky Moving, Inc appears to be generally well-regarded with numerous customers describing excellent, professional, and satisfying moving experiences, though a small but notable number of clients report unfavorable encounters featuring theft, damage, and poor service.
Recent Reviews Mention...
“Lucky Movers provided an excellent moving service”
“The Best Service Everrrr!”
“excellent experiences with both local and coast to coast moves”
2. Punctuality
Nationwide Average: 8.07/10
Lucky Moving, Inc receives mixed feedback, with several customers praising their on-time arrivals and adherence to schedules, while others have expressed dissatisfaction with significant delays and unpredictability.
Recent Reviews Mention...
“The movers arrived on time”
“All my stuff came really on time”
“didn't show up on time and delayed for hours”
3. Affordability
Nationwide Average: 7.69/10
Lucky Moving, Inc is mostly perceived as offering reasonable and competitive pricing, though there are some mixed opinions with a few customers finding their services to be on the expensive side.
Recent Reviews Mention...
“The original price quote was the most affordable”
“price was extremely reasonable”
“transparent and competitive pricing”
4. Communication
Nationwide Average: 7.53/10
Lucky Moving, Inc exhibits a polarizing performance, with praise for promptness and clarity from some customers, while others report significant issues such as lack of responsiveness and inadequate handling of concerns.
Recent Reviews Mention...
“Sean responded quickly to all messages and calmed worries”
“did not call to inform of delay”
“no discount despite the delay and poor communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Lucky Moving, Inc has received mixed feedback with several customers appreciating no changes in pricing, while others experienced unexpected charges and a lack of honored discounts.
Recent Reviews Mention...
“The price quote did not change at all”
“didn't give me a discount as promised”
“did not charge extra for additional boxes”
6. Speed
Nationwide Average: 8.58/10
Lucky Moving, Inc generally receives praise for fast and efficient moving services, though there are some infrequent complaints about delayed moves and slower service.
Recent Reviews Mention...
“Moving process was fast and efficient”
“had to reschedule due to delay and inadequate staff”
“took 7 hrs for a 1 bedroom move”
7. Friendliness
Nationwide Average: 8.91/10
Lucky Moving, Inc generally receives high praise for their respectful, professional, and courteous staff, though there are isolated reports of inconsiderate behavior and inappropriate comments.
Recent Reviews Mention...
“Movers took off their shoes to keep the floors clean”
“the workers are so nice”
“nothing specified about friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Lucky Moving, Inc receives a mixed response, with a strong base of customers expressing high levels of satisfaction and repeat hiring intent, contrasted by a significant number of other customers reporting negative experiences that lead them to actively avoid rehiring and recommending the company.
Recent Reviews Mention...
“Will use this company again for the next move”
“Totally recommend this company”
“would absolutely use Lucky Moving again”
9. Professionalism
Nationwide Average: 8.31/10
Lucky Moving, Inc generally receives acclaim for their professionalism and care, though there are notable instances of dissatisfaction relating to punctuality, behavior, and training.
Recent Reviews Mention...
“Professionalism and care with items was amazing”
“staff were very professional”
“no apology or acknowledgment for being late”
10. Conflict Handling
Nationwide Average: 4.07/10
Lucky Moving, Inc shows a mixed but generally negative performance, with instances of them addressing damages and offering compensation, yet multiple reports point towards minimal or denied rectifications, including serious allegations of theft and unsatisfactory responses to claims.
Recent Reviews Mention...
“company offered minimal compensation, didn't rectify issues”
“old furniture damaged but they secured it even better”
“unwilling to compensate fairly for the damage”
11. Precision & Care
Nationwide Average: 8.01/10
Lucky Moving, Inc is generally recognized for their attentiveness and professionalism, although there are a few reports of damage and theft.
Recent Reviews Mention...
“Only a plastic storage bin lid was broken”
“handled awkward and fragile items carefully”
“extremely efficient and work really hard”
Customer Insights
Local Move Duration: 8 hours from 6 reviews
Interstate Move Duration: 11 days from 3 reviews
Great Crew Members
| Sean | Sean gave a nice price quote and responded quickly |
| Evan Yu | went above and beyond to help during busy season |
| Al | extreme efficiency and hard work |
| Eric Chang | Eric led the team and provided exceptional service |
| Estimator | helped me solve so many problems |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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