Presto Logistics

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MoversChevron RightCaliforniaChevron RightBurbankChevron RightPresto Logistics
Good
based on 860+ data points
Circle Info

About Presto Logistics

Presto Logistics is a top-rated moving company that has been in business since 2007, offering transportation and moving services across all 48 contiguous states. The California-based company provides home and office moving, storage and packing, and long-distance moves. As a privately owned corporation, Presto Logistics prides itself on focusing on customer satisfaction and maintaining intelligent business practices. Their motto "Safety, Integrity, Service" highlights the company's dedication to providing a smooth and stress-free transition for customers leveraging movers in Burbank, CA.

Additional Cities Served: Lomita

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Moving Services

  • Long-distance moves
  • Home and office moving
  • Storage and packing

California Moving License

Active

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1691575

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Presto Logistics

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.67/10

Nationwide Average: 8.44/10

Comment Dots

Presto Logistics generally receives high praise for their moving services, with numerous reports of exceptional experiences, though there are notable instances of dissatisfaction concerning pricing discrepancies and professionalism.

Reviews Mention icon

Recent Reviews Mention...

everything was accounted for, but unexpected price increase

cannot recommend them and won't do business with them again

Presto has earned my business for life

2. Punctuality

8.36/10

Nationwide Average: 8.07/10

Comment Dots

Presto Logistics generally maintains a high level of timely service, with most clients reporting that the company consistently arrives on time and fulfills scheduled commitments promptly.

Reviews Mention icon

Recent Reviews Mention...

arrive on time

communicated additional payment requirement on the day of the move

driver had a bad attitude over timing mix-up

3. Affordability

6.64/10

Nationwide Average: 7.69/10

Comment Dots

Presto Logistics receives mixed feedback, with numerous customers appreciating its reasonable pricing and discounts, albeit counterbalanced by significant dissatisfaction regarding unexpected charges and estimates not being honored.

Reviews Mention icon

Recent Reviews Mention...

wasn't the cheapest, nor too expensive

provides service at a reasonable price

off by thousands of Dollars

4. Communication

8.02/10

Nationwide Average: 7.53/10

Comment Dots

Presto Logistics mostly provides exceptional service, with numerous clients praising their responsiveness and clarity, although there are some noted inconsistencies and areas for improvement.

Reviews Mention icon

Recent Reviews Mention...

poor communication throughout the process

quick simple easy and fair

great experience due to their excellent communication

5. Stick to Prices

6.39/10

Nationwide Average: 5.99/10

Comment Dots

Presto Logistics has mixed reviews, with several customers experiencing quotes that were honored and found to be accurate, while a notable number faced significant discrepancies and additional charges beyond their initial estimates.

Reviews Mention icon

Recent Reviews Mention...

estimate was significantly off

estimated was significantly underbid, charged additional $2,000

plan for extra $ over estimate but still reasonable

6. Speed

8.68/10

Nationwide Average: 8.58/10

Comment Dots

Presto Logistics overwhelmingly receives praise for their efficiency and quick service, though there are a few reports of delayed moves.

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Recent Reviews Mention...

got the job done in 6 hours

efficient

delivered in a timely manner

7. Friendliness

8.61/10

Nationwide Average: 8.91/10

Comment Dots

Presto Logistics is overwhelmingly perceived as having courteous, respectful, and friendly staff, despite a few negative experiences regarding manners and professionalism.

Reviews Mention icon

Recent Reviews Mention...

Manager was angry and verbally abusive

crew very respectful

incredibly friendly and respectful movers

8. Will Hire Again

7.67/10

Nationwide Average: 8.18/10

Comment Dots

Presto Logistics appears to have overwhelmingly positive feedback with numerous customers expressing high satisfaction and a strong intention to use their services again, despite a few dissatisfied voices citing issues related to pricing, honesty, and service quality.

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Recent Reviews Mention...

would only hire again with a fixed price agreement

won't do business with them again

Presto has earned my business for life

9. Professionalism

7.91/10

Nationwide Average: 8.31/10

Comment Dots

Presto Logistics generally receives high praise for their respectful, efficient, and professional conduct, despite a few reports of unprofessional behavior and dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

on-site manager was complaining, angry, and verbally abusive

crew very respectful

team was professional, courteous, and no-nonsense

10. Conflict Handling

6.9/10

Nationwide Average: 4.07/10

Comment Dots

Presto Logistics generally shows a proactive and sincere effort to address and resolve customer issues, although there are some instances of dissatisfaction concerning their handling of certain situations.

Reviews Mention icon

Recent Reviews Mention...

Maria was very kind and helpful with the claim process

Henry's willingness to help remedy the situation

refused to take responsibility for damages

11. Precision & Care

7.18/10

Nationwide Average: 8.01/10

Comment Dots

Presto Logistics has mixed reviews, with numerous customers praising their careful and respectful handling, and wrapping of items leading to deliveries without damage, yet several reports highlight significant mishandling leading to damaged and broken belongings.

Reviews Mention icon

Recent Reviews Mention...

furniture pieces delivered with scratches and damages

several items were broken including antiques

crew very respectful, gentle

Customer Insights icon

Customer Insights

Cost: $ 9358.00 from 6 historical data points


Interstate Move Duration: 7 days from 22 reviews

Great Crew Members icon

Great Crew Members

Mariawas very kind and helpful with the claim process
Henry,Berniece,Martin,Jay,Justin,Jacobeveryone named provided exceptional service and support
Zeke, Jesus, Louis, Mariodeserve praise for their meticulous packing
HenryHenry was specifically thanked for great service
JoseOutstanding service provided by Jose
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Presto Logistics

Location
505 N Lomita St, Burbank, CA, 91502
Phone
(747) 222-3403
Link
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