Moving locally is bad enough, but moving coast-to-coast adds an entirely new level to the meaning of stress and frustration. Luckily, CA - NY Express is a moving company that specializes in getting you from one end of the US to the other in good time and without all of the stress that goes with moving long distances. Since 1995, it has moved families from New York to Los Angeles, CA or San Francisco (and vice versa) without subcontractors, meaning you’ll only be dealing with one company from start to finish. CA - NY Express takes pride in its coast-to-coast routes; it even offers a money-back guarantee if your belongings don’t get across the country within the estimated time frame.
CA - NY Express
Good
based on 2854+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About CA - NY Express
Additional Cities Served: Anaheim, Downey, Norwalk, South Gate, Whittier, Alhambra, TustinShow More >
Moving Services
- Long Distance Moving Specialists Since 1995
- Moving from Los Angeles to New York
- Moving from San Francisco to New York
- Moving from NYC to San Francisco
- Moving from NYC to Los Angeles
- Guaranteed price & highly competitive rates
- Guaranteed delivery time frame or money back
- Facilities in New York, Los Angeles & San Francisco
- One company from start to finish, no sub-contractors
- Offices and storage locations in Los Angeles, San Francisco & New York
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of CA - NY Express
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.03/10
Nationwide Average: 8.44/10
CA - NY Express has received mixed reviews with many customers expressing high satisfaction and commendations for their moving services, while a significant number of clients report negative experiences citing unprofessionalism, hidden costs, and damaged items.
Recent Reviews Mention...
“fastest and best communication and nothing broke”
“Everything went smoothly”
“they scammed us every step of the way”
2. Punctuality
8.58/10
Nationwide Average: 8.07/10
CA - NY Express generally demonstrates timely service with numerous instances of prompt pick-ups and deliveries, although there are several mentions of delays and late arrivals that detract from an otherwise reliable performance.
Recent Reviews Mention...
“shipped out almost immediately”
“arrived almost a week later than discussed”
“deliver to Palm Springs on time”
3. Affordability
8.21/10
Nationwide Average: 7.69/10
CA - NY Express receives mainly positive feedback for providing reasonable rates and quotes, though some customers report unexpected costs and hidden charges.
Recent Reviews Mention...
“had some of the best rates per cubic foot”
“raising our price over $500”
“final bill was more than 50% above the quoted price”
4. Communication
8.34/10
Nationwide Average: 7.53/10
CA - NY Express generally receives high praise for their responsive, detailed, and helpful interactions with customers, though there have been some reports of inconsistencies and issues including poor follow-ups and unprofessional behavior from certain staff members.
Recent Reviews Mention...
“fastest and best communication”
“Great customer service, prompt responses”
“salesperson started yelling at me”
5. Stick to Prices
7.24/10
Nationwide Average: 5.99/10
CA - NY Express generally exhibits a high level of transparency and often honors or falls below their initial quotes, although some customers have reported significant discrepancies and unexpected additional charges.
Recent Reviews Mention...
“charged based on volume which made costs clear”
“bill was now up to $1000 more than quoted”
“final bill more than 50% above the quoted price”
6. Speed
9.23/10
Nationwide Average: 8.58/10
CA - NY Express consistently receives high praise for their quick, professional, and efficient services, with an overwhelming majority of customer experiences highlighting the rapid and proficient handling of their moves, despite a few isolated reports of slower service.
Recent Reviews Mention...
“move was done in about 2 hours on each end”
“packed up my apt in no time”
“super friendly and quick”
7. Friendliness
9.22/10
Nationwide Average: 8.91/10
CA - NY Express overwhelmingly receives praise for their courteous, professional, and kind staff, though a few outliers reported experiences with rude personnel.
Recent Reviews Mention...
“super fast and helpful”
“salesperson was rude and unapologetic”
“Very unfriendly service and constant demand for tips”
8. Will Hire Again
7.66/10
Nationwide Average: 8.18/10
CA - NY Express appears to have a polarized customer base with many highly satisfied customers eager to use their services again, balanced by a significant number of dissatisfied customers who express a strong aversion to rehiring the company.
Recent Reviews Mention...
“Can't ask for much more!”
“Absolutely recommend”
“would never hire this company again”
9. Professionalism
8.18/10
Nationwide Average: 8.31/10
CA - NY Express receives mixed feedback, with high praise for their efficient, courteous, and organized service, punctuated by several alarming reports of unprofessional behavior, including lack of customer service, unprofessional billing practices, and crews showing up under the influence.
Recent Reviews Mention...
“Always felt like I was in good hands”
“complete lack of any customer service”
“smelled like weed and drank on the job”
10. Conflict Handling
4.26/10
Nationwide Average: 4.07/10
CA - NY Express demonstrates a polarized performance with several customers praising their proactiveness and satisfactory resolution efforts while an equal or greater number express frustration over inadequate compensation, difficulty in processing claims, and lack of effort to rectify issues.
Recent Reviews Mention...
“no attempt to rectify the numerous issues”
“Offered minimal assistance for damages.”
“manager informed me about left-behind items and delivered them”
11. Precision & Care
7.16/10
Nationwide Average: 8.01/10
CA - NY Express receives mixed feedback, with reports of excellent packing and items arriving intact contrasting sharply with numerous complaints about significant damage and careless handling.
Recent Reviews Mention...
“nothing broke”
“everything arrived intact”
“our belongings included SO MUCH damage”
Customer Insights
Cost: $ 5297.00 from 5 historical data points
Local Move Duration: 1.75 hours from 4 reviews
Interstate Move Duration: 8 days from 70 reviews
Great Crew Members
| Ron | really on top of email which was amazing |
| Michael Farr | excellent crew member contributing to the best experience |
| Elizabeth | responsive and answered all my questions quickly |
| Bob | put together our inventory list and quote |
| David | helpful in navigating the process, provided moving tips and flexibility |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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