Ace Relocation Systems, Inc. is a moving company based in Phoenix, Arizona. Although their website does not indicate how long the company has been in business, they provide moving services within local metro areas, as well as statewide and nationwide moves. It is unclear whether Ace Relocation Systems, Inc. is locally or family-owned, or if it is part of a larger company. The company's website does not provide specific details about their services, or any unique features that distinguish them from other moving companies. It is recommended to contact Ace Relocation Systems, Inc. directly for more information on their moving services.
Ace Relocation Systems, Inc.
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Summarized Review of Ace Relocation Systems, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.06/10
Nationwide Average: 8.44/10
Ace Relocation Systems, Inc. elicits a mixed sentiment from customers, with a notable contrast between those who praise their moving experiences as exceptional and those who experienced significant dissatisfaction regarding service and damage to belongings.
Recent Reviews Mention...
“Ace did a fantastic job coordinating our move”
“quoted price was not honored and overcharged by 2k”
“outstanding and very professional service”
2. Punctuality
8.28/10
Nationwide Average: 8.07/10
Ace Relocation Systems, Inc. generally receives positive feedback for timely arrivals and deliveries, despite some notable exceptions involving significant delays and slow responses.
Recent Reviews Mention...
“they were on time”
“Movers were on time”
“driver was on time”
3. Affordability
4.94/10
Nationwide Average: 7.69/10
Ace Relocation Systems, Inc. is perceived as significantly lacking, with complaints about paying a premium without receiving adequate service, unexpected added fees post-contract, and attempts to overcharge for storage.
Recent Reviews Mention...
“extremely expensive due to misquotation”
“paid a premium but did not receive adequate service”
“kept prices reasonable”
4. Communication
7.22/10
Nationwide Average: 7.53/10
Ace Relocation Systems, Inc. has received mixed feedback, ranging from complaints about poor service and unresponsiveness to praises for courteous customer service and quick responses.
Recent Reviews Mention...
“coordinating our move effectively”
“coordinators communicated throughout the process”
“updated me along the way”
5. Stick to Prices
5.62/10
Nationwide Average: 5.99/10
Ace Relocation Systems, Inc. consistently fails to honor their initial quotes, frequently adding unexpected fees and engaging in practices perceived as deceitful by customers.
Recent Reviews Mention...
“did not stick to the quoted price at all”
“final bill was close to the original estimate”
“stuck to the estimate given”
6. Speed
7.63/10
Nationwide Average: 8.58/10
Ace Relocation Systems, Inc. received mixed feedback where some customers experienced delays and slow service, while others praised their quick and efficient handling of belongings.
Recent Reviews Mention...
“Haviaras Trucking were fast”
“sense of urgency”
“efficient, and able to provide a quick turn around”
7. Friendliness
8.78/10
Nationwide Average: 8.91/10
Ace Relocation Systems, Inc. generally receives high praise for their polite, accommodating, and professional staff, though there has been at least one instance of rudeness mentioned.
Recent Reviews Mention...
“VERY nice service provided”
“the movers were friendly and polite”
“attentive, respectful”
8. Will Hire Again
7.8/10
Nationwide Average: 8.18/10
Ace Relocation Systems, Inc. receives mixed reviews, with several customers expressing strong loyalty and intent to rehire, while others strongly advise against using their services again.
Recent Reviews Mention...
“would hire again”
“would not hire again due to mishandling and misquotation”
“would definitely hire again”
9. Professionalism
8.23/10
Nationwide Average: 8.31/10
Ace Relocation Systems, Inc. receives mixed reviews, showing instances of high professionalism and accommodation, but also significant concerns regarding mishandling, unprofessional behavior, and damage.
Recent Reviews Mention...
“well prepared and professional”
“vendors were not professional”
“very professional in packing and moving”
10. Conflict Handling
4.31/10
Nationwide Average: 4.07/10
Ace Relocation Systems, Inc. generally struggles to adequately address and compensate for their customers' issues, despite a few instances where they made commendable efforts to rectify problems.
Recent Reviews Mention...
“resolved my issue promptly and professionally”
“denied our claim for repairs”
“claim for damages was denied”
11. Precision & Care
6.8/10
Nationwide Average: 8.01/10
Ace Relocation Systems, Inc. receives mixed feedback, with numerous complaints about damaged and lost items despite several reports of meticulous handling and delivery of items in perfect condition.
Recent Reviews Mention...
“no damage to our items”
“took much care with our household goods”
“team works careful”
Great Crew Members
| Demetris,Scott | Demetris was awesome, Scott led a great team |
| Joshua,Gwen | Joshua was amazing and professional, Gwen was supportive |
| Danny Reed | Danny was pleasant and knew what to do |
| Julian | Julian was absolutely fantastic |
| Greg | Greg was especially wonderful to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Ace Relocation Systems, Inc.
1740 S 40th Ave Suite # 100, Phoenix, AZ, 85009
(602) 269-3534
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