Heller Brothers Moving Services, a family-owned company founded by Zack and Austin Heller, specializes in piano moving, sales, rentals, and storage. They pride themselves on their professional and safe moving solutions for all types of pianos, whether it's a brand new Baby Grand Piano or a precious family heirloom. The Heller Brothers offer both short-term and long-term climate-controlled storage solutions for pianos. Additionally, they sell used starter pianos suitable for beginners and rent out pianos for events. With a commitment to quality, flexibility, and customer satisfaction, Heller Brothers Moving Services caters to Tempe, Gilbert, Phoenix, Mesa, Chandler, and other areas in Arizona.
Heller Brothers Moving Services
About Heller Brothers Moving Services
Additional Cities Served: Chandler, Scottsdale, Tempe, Paradise Valley, Guadalupe
Moving Services
- Piano Moving
- Short Term Piano Storage
- Long Term Piano Storage
- Piano Sales
- Piano Rentals for Events
- Beginner Piano Sales
- Baby Grand Piano Moving
- Full-size Piano Moving
- Piano Removals
- Event Piano Rentals
Awards
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Summarized Review of Heller Brothers Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.73/10
Nationwide Average: 8.44/10
Heller Brothers Moving Services consistently delivers exceptional service, professionalism, and care, particularly excelling in piano moving, as celebrated by countless satisfied customers.
Recent Reviews Mention...
“great job with our upright piano move”
“Very professional and quick with the move”
“Everything was perfect with the move”
2. Punctuality
9.59/10
Nationwide Average: 8.07/10
Heller Brothers Moving Services consistently demonstrates exceptional timeliness, from accommodating schedules to precise arrival times, showcasing their commitment to being on schedule in every aspect of their moving services.
Recent Reviews Mention...
“able to accommodate to our schedule”
“prompt scheduling”
“was on time”
3. Affordability
8.99/10
Nationwide Average: 7.69/10
Heller Brothers Moving Services is highly praised for its reasonable pricing, offering great value and more affordable rates compared to other piano movers.
Recent Reviews Mention...
“very reasonable price”
“for a great price”
“reasonable pricing”
4. Communication
9.59/10
Nationwide Average: 7.53/10
Heller Brothers Moving Services is consistently praised for their professionalism, responsiveness, and clarity in all interactions, making them highly recommended by customers for their outstanding communication practices.
Recent Reviews Mention...
“great communication”
“very professional communication”
“gave professional suggestions and offered help”
5. Speed
9.64/10
Nationwide Average: 8.58/10
Heller Brothers Moving Services consistently receives praise for its prompt, efficient, and remarkably swift moving services, particularly noted for quickly and effectively handling piano moves.
Recent Reviews Mention...
“got the job done promptly”
“Fast move”
“Very quick moving an old piano”
6. Friendliness
9.75/10
Nationwide Average: 8.91/10
Heller Brothers Moving Services consistently earns high marks for their genuine, polite, and exceptionally cordial demeanor, making every moving experience pleasant and commendable.
Recent Reviews Mention...
“they are friendly”
“extremely friendly”
“they are friendly”
7. Will Hire Again
9.69/10
Nationwide Average: 8.18/10
Heller Brothers Moving Services consistently receives high praise for their service, with numerous customers expressing a strong intention to use their services again, recommend them to others, and appreciating their care and effectiveness in handling moves, especially piano moving.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“Thank you implies would hire again”
8. Professionalism
9.69/10
Nationwide Average: 8.31/10
Heller Brothers Moving Services consistently provides a moving experience characterized by knowledge, efficiency, respectfulness, and exceptional professionalism.
Recent Reviews Mention...
“knowledgeable crew”
“very professional and knowledgable”
“Very professional crew”
9. Conflict Handling
7.94/10
Nationwide Average: 4.07/10
Heller Brothers Moving Services is highly praised for their responsive issue resolution, accommodating schedule changes, delivering on the same day as requested, and quickly making adjustments without additional costs.
Recent Reviews Mention...
“fixed issues very responsively”
“accommodating when I had to change delivery day”
“quick to make adjustments at no additional cost”
10. Precision & Care
9.7/10
Nationwide Average: 8.01/10
Heller Brothers Moving Services consistently demonstrated exceptional care and attention, especially with pianos and fragile items, ensuring safe and damage-free moves.
Recent Reviews Mention...
“treated my grand piano like their own”
“safe with the move”
“removed the piano without incident”
Great Crew Members
| Austin | Austin and crew are amazing |
| Austin, | Austin and his partner were praised for great work |
| Zac | Zac was very professional and courteous |
| Zach | gave professional suggestions and fixed piano issues |
| Austin | great job moving my upright piano |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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